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3 in a Bed, Holiday Nightmare

3 in a Bed, Holiday Nightmare

3 in a Bed, Holiday Nightmare

Three grandads who splashed out nearly £3,500 for a dream holiday to Benidorm say it was ruined after being made to share a bed in their swanky hotel room.

Frank Christian, 71, had booked the trip with Hays Travel for a lads holiday over Christmas and New Year with 69-year-old Bernard Fitzgibbon and John Hough, 71.

The trio, who have been friends since their school days, believed they had booked three single beds but when they arrived at the Flash Hotel they got a surprise.

(Image: Liverpoool Echo)

Staff told them that they could only offer them a double room with two single beds, reports The ECHO.

Widower Frank, from Ormskirk, said: “We booked the holiday about six months ago.

“It’s always me and my two mates so we know the situation.

“On this particular time, someone in the office showed us pictures of the rooms and I said there’s only two beds in that room and she said don’t worry about it, that’s standard, they’ll just put an extra bed in.”

Frank and his friends John and Bernard, who are both divorced, have been to Benidorm four times.

He added: “This was the first time we had stayed in the Flash Hotel.

“We stayed there because we thought it was a bit more upmarket, so we paid extra to have a good holiday.

“When we got there, there were only two beds in the room.

“So we went downstairs to see the manager and they said that’s the way it is.

“We spoke to reception and they said they had no other rooms we could swap to.

“I even offered to get another room for just one of us and we will pay the extra money but they said they had no more left.

“We went out and bought a blow up lilo to sleep on but it wasn’t satisfactory. So, two of us slept across the width of the bed and one down the side of the bed.”

Frank added: “We didn’t have a nice holiday – it ruined it for us.

“We found ourselves coming down in the morning and trying to get 40 winks on the couches as none of us were sleeping properly.”

Frank says that when the group returned on January 3, he got in touch with Hays Travel to make a complaint.

He said they were offered £150 each to put towards another holiday, but have refused the offer due to the trip costing £1,145 each.

A spokesman for Hays Travel said: “We have been in touch with the customer and a revised offer has been made, however a full investigation will be carried out into all issues raised and once that is complete we have advised the customer that we will be back in touch.”

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