ATM Scam

What happens in Benidorm happens here

ATM Scam

Guardia Civil warn of new ATM scam

Many thieves have specialized in the so-called “false front”, which consists of a simulation of the cashier equipped with cameras to capture the key of the card . This is why it is also recommended to check that there is no evidence of tampering. Of course this also applies all over the world and not just here in Benidorm .

If you have problems with any ATM machine that you think may have been tampered with in any way please contact the bank direct and call 062 or 112.

Things to look for –

and in English –

1 false front capture your key and money
2 bulky card slot may mean there is a skimmer
3 Loose slot, could be fake
4 loose keyboard, could be false
5 pay attention to who is around they may be waiting to use distraction techniques.


What to do when the ATM does not give you your money?

It may happen that we go to an ATM to withdraw money and after performing the correct banking operation, the machine does not give us the tickets . What to do then?

The Guardia Civil recommends a series of actions such as checking that the slot is not blocked, not trusting “volunteer helpers” and calling the bank . In addition, in no case should you leave the place:

The Civil Guard warnes of the latest ATM fraud using the “Lebanese loop” technique .

The name of the “Lebanese loop” responds, in police jargon, to the method by which criminals keep money from ATMs. To do this, they stick a glue stick to the cashier’s banknote extraction slot and when any customer comes to withdraw cash, the money stays rolled up inside the bar and the machine ends the transaction . The victim does not receive the money that he wanted to subtract, but thinks that it is a technical fault of the cashier and leaves the place . Thus, scammers have a free way to approach the bar with the tickets stuck.

More information on Crime and other Scams to be aware of can be found HERE


6 Responses

  1. Tracy Ann Tracy Ann says:

    if using an ATM, press NO conversion or you will incur extra charges as well as a bank charge

    • Andrew Conway says:

      Just to be absolutely clear, what does ‘no conversion’ mean Tracy? Only looking at withdrawing around 300 euro from my uk account. Thanks.

      • Tracy Ann Tracy Ann says:

        A currency conversion fee is the former name for what has come to become known as a foreign transaction fee. Credit card transaction processors, such as Visa and MasterCard, charge the fee for any transaction that involves a foreign bank. The bank that issues a credit card may also tack on an additional fee.

  2. Edg says:

    Just saw the description of a Lebanese Loop, and it’s incorrect.

    A true Lebanese Loop is stuck over the card reader, behind this is a flap that traps the card behind and a short length of tape.

    After entering your card the flap comes down to stop you getting your card back and the tape stops the card going through the card reader to safety.

    The card is then trapped in the reader and after you have left the site the thief will return to the machine, pull off the loop and take your card. There may also be a pinhole camera embedded in the machine to capture your PIN number.

    NO legitimate ATM card reader will have a closed throat, the card entrance\exit slot will always be open.

    NEVER leave the site without contacting your bank, and if you believe the ATM is rigged, also speak to the police from site. By the time you rise in the morning and contact your bank you could potentially have lost hundred of pounds/euros.

    If you believe your card is trapped in the machine you decide to try pulling off the false front, without damaging the ATM, be aware that the thief is probably nearby, so never do this if you’re alone, particularly at night.

    Stay safe, be aware

  3. Hazel Edgar Hazel Edgar says:

    Best use the Banks ATM…all I use is my Santander card a quick check before I use the ATM to see if ever think is as it should be ..never had one problem in all the years I’ve been using it…it’s just common sense really 👌

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