Magic Natura Animal, Water Park and Polynesian Lodge Resort Hotel Claimed

Magic Natura Animal, Water Park and Polynesian Lodge Resort Hotel https://www.benidormseriously.com/media/com_jbusinessdirectory/pictures/companies/257/cropped-1583349144.jpeg (+34) 902 165 454 4.7 05 7

Business Details

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7 Reviews

4.7 average based on 7 Reviews

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  • Description


    Set within Benidorm’s Magic Natura Animal and Water Park, the Polynesian Lodge Resort offers accommodation in modern bungalows. The parks include swimming pools, restaurants, bars and children’s clubs.

    Bright and spacious, the bungalows have air conditioning and free WiFi. Each one has a private terrace, a microwave and a flat-screen TV. Their bathrooms include a hairdryer and free toiletries.

    As well as the many water rides, guests can enjoy daytime and nighttime safari trips or environmental and science workshops.

    Benidorm and its beach can be reached in 10 minutes’ drive. Terra Mítica Theme Park is also 10 minutes away by car, and Villaitana Golf Course is 5 minutes’ drive away.

    Free parking is available on site and the resort can also arrange a shuttle service. Alicante Airport can be reached in a 40-minute drive.


    Sun terrace

    BBQ facilities



    Pool and wellness

    Pool/beach towels

    Water slide

    Outdoor pool

    Massage (Additional charge)

    Fitness centre


    Pets are not allowed.


    Water park

    Evening entertainment

    Kids' club


    Entertainment staff



    Billiards (Additional charge)

    Children's playground

    Games room

    Golf course (within 3 km) (Additional charge)

    Food & Drink

    Kid-friendly buffet

    Special diet menus (on request)

    Snack bar


    Restaurant (à la carte and buffet)

    Very good coffee!


    Free! WiFi is available in public areas and is free of charge.


    8.0 Good parking

    Free! Free private parking is possible on site (reservation is needed).

    Reception services

    Concierge service

    Luggage storage

    Tour desk

    24-hour front desk

    Entertainment and family services

    Children television networks

    Indoor play area

    Board games/puzzles

    Cleaning services

    Daily maid service

    Trouser press


    Shared lounge/TV area

    Vending machine (snacks)

    Vending machine (drinks)

    Designated smoking area

    Air conditioning

    Shops (on site)


    Packed lunches

    Gift shop

    Safety deposit box (Additional charge)

    Facilities for disabled guests

    Non-smoking rooms

    Newspapers (Additional charge)


    17:00 - 00:00


    10:00 - 11:00

  • Members reviews



    We stayed at Magic Natura for one week from 12th July 2015 on an all inclusive basis.

    Check In

    We arrived around 13:00 and luckily our 3 bed lodge was ready. Reception was friendly and provided all the information we needed. The reception area is unusual and is a bit like a kiosk but there are nice places to sit while waiting for taxis etc.

    Golf style buggies are used to transport you and your luggage to your lodge, some are quite a walk away.


    We had a 3 bed lodge which was very nice although compact! There were 2 adults and a 15 and 12 year old so they each had their own room and the space felt fine for us. They can sleep up to 7 and in my opinion this would be cramped. There was an en-suite to the master and a separate shower room - no bath in either which was fine with us although someone with little ones may miss one. Some toiletries were provided which were adequate. There were 2 aircon units which were very effective and needed to be, as the lodges tend to heat up very quickly.

    There was a kettle with tea/coffee sugar and long life milk, also a small fridge stocked with a bottle of sparkling wine and various cans and water. The water was restocked every day the other things occasionally. Also free Wifi.

    Outside our lodge we were lucky to have a little area with sun beds and a clamshell lounger, table and a couple of chairs.

    Just behind our lodge was a splash pool with a small slide and squirting elephant also a shaded area with little tables and chairs for little children. It wasn't used that much while we were there so we would pop there to cool off.

    One thing to note is that as a brand new place there are several small things in the lodges which need to be rectified ie. Leaking showers. They didn't bother us so we only told reception at the end of the holiday as we didn't really want maintenance people going in and out, hopefully they will all be rectified in time.


    The resort is brand new and looks it. It is kept very clean but needs a bit of time for plants etc to become established to give it a bit more character. All accommodation we saw was semi detached and single storey. There is one swimming pool with a separate kid’s area and Jacuzzi. The pool is used for activities and is small. You do however have free access to the water park just down the road with shuttles if you don't fancy the walk, but sometimes you just want a quick dip and the pool always seems crowded, you couldn't swim in it. It is however surrounded by lots of sun beds, a bar and additional seating overlooking the elephants at Terra Natura. The bar here serves a wide variety of drinks and a few snacks, crisps and some sandwiches which always looked unappetising! The staff were efficient and friendly. Like all the bars currently all premium drinks are included if you are AI which is unusual, not sure if this will continue.

    There are 3 restaurants, 2 self service buffet and one which we didn't use but I believe is a meat oriented BBQ which you need to book. The bigger of the two buffet restaurants has a huge choice of food but can be very busy where you have to wait for a table to be cleared. We tended to go a little later to avoid this which wasn't a problem, breakfast was served there until 11, lunch until 3.30 and dinner until 10. The other buffet restaurant was smaller and had a much calmer atmosphere, however it just seemed to have a smaller choice and no chocolate fountain (a favourite with the kids) so we only went in once


    There is a bar in the main courtyard with indoor and outdoor seating, this was pleasant but at times did seem to play very loud music. On our last night we also found the entertainment area with another bar. Can't really comment on the entertainment as we only saw about 15 minutes, there is also a pool table at the bar.

    There are also a couple of very basic pop up style shops, selling sweets, inflatables, sun cream etc.


    There is a kids club (we didn't use) and daily activities for all ages (we didn't get involved) and an enclosed ball area.

    As a resident you get free entry into Aqua Natura and Terra Natura, with a free shuttle to the water park. At the water park there is a bar just for hotel guests with free drinks and snack/lunch. The menu is basic but is changed daily. You also get free sun loungers. We enjoyed the water park and went there on 4 days. We went to the zoo twice, it's right next to the hotel so you don't get free drinks or food but you do get 10% discount on refreshments and in the gift shop.

    There are also free shuttles into Benidorm but you are restricted to a timetable, we got a cab in which was about €10 each way with a tip.


    Lovely hotel, different to anywhere else I have stayed, nice atmosphere and plenty of space around, not like a high rise hotel -that is a huge benefit for us! It is still very new and is establishing itself so there are some maintenance issues in the lodges, ours were minor so not an issue. The resort is spread out and not level, we were 5-10 minute walk from the restaurants, we enjoyed the walk but it would not be good for those who are less mobile.

    Staff on the whole were very good and all spoke English and worked very hard. Impressed with the choice of drinks, even my fussy daughter found her drink (chocolate milk with squirty cream!). Bottles of water were given out readily, we got through a lot as it was hot! Buffet had a lot of choice although I think for 2 weeks is like many and would get repetitive.

    Loved the free Water park access. The resort itself I think is geared more towards families with smaller children rather than teenagers, other than the water park and zoo there is nothing close by that could be an issue for some. The onsite pool is too small in my opinion, it could do with another one to use when activities were going on.

    If you're looking for a relaxing break then this is great location however if you want to be in the hustle and bustle of a resort then this isn't the place for you.

    Thomas Mcintyre - we have just returned 7 june 16 there is about 7 small kids pools there now kids club

    and the staff that run it are superb ,food very good and hot, what we liked about it was you could if you want

    go on the free bus to Benidorm,this is for families.

    Jayne Kouadio - My son is 8, made loads of friends and loved every minute. The entertainment at night is fab. Food gorgeous and all branded drinks. You can have a full day out on waterproof where there's an all Inc bar for you and a full day out in the zoo.x

    We ended up with a really tiny room as we only had 1 child with us. All the other rooms were massive with two bedrooms, two bathroom. Even though it was tiny we managed coz the days are just action packed so you don't spend much time in there. Just a bit hot while you are getting ready to go out at night.xx

    It's one of the best holidays I've ever had. Transfer from the airport wasn't as long as it said either. You can get a free coach from right outside down into Benidorm too. Get to the stop early though as it gets busy. We used to just get a taxi back up later, about 8 euro.

    It's an absolutely beautiful part of Benidorm. On the way up you feel like you are in Marbella!!! There's loads of snacks and stuff for the kids and somewhere always open for drinks and free bottled water.

    Eddie Mckinlay - Stayed there in June and loved it kids were amazed booking to go back this year food was excellent entertainment was good so where the rooms perfect place to take the kids got the water park and the zoo.

    Amanda Watson - I stayed here last October and loved it. a very clean place, although can be quite expensive when booking. all inclusive includes all meals and drinks (including brand name drinks, not just local). admission to the wildlife park and waterpark an added bonus for the kids. several pools in the magic complex for children, or deeper for adults. staff friendly and hardworking. some apartments can be a little far from the main areas, but a shuttle bus runs around the park all day/night to take you to main areas for free. food choice was brilliant. they have something for everyone and a dedicated childrens food area also that does things like pizza, nuggets, burgers etc. the place has wifi, although very patchy. room facilities include: fridge, kettle/tea/coffee, safe (extra charge), sofa, hairdryer. we had a 2 bedroom lodge which actually had 2 interconnecting shower rooms, very handy! the main room had a double bed with large TV and the second bedroom had bunk beds and small TV for the kids. the hotel also runs a free shuttle bus throughout the day into the main Benidorm town, stopping at 3 of the other Magic hotels, so useful if you want to go in to town shopping. Absolutely loved this place and would go again in a heartbeat.

  • Review by Tracy Lloyd


    We stayed in August and loved it. Only downside for me was being to far away from town, really missed just being able to pop out to a bar, beach or shops. It's a beautiful place though

  • Carol Brown


    Amazing..lodges are stunning.food amazing.pools for kids plus adult pool. free entry to zoo and water-park next door..free bus into Benidorm and back.x

  • Jayne Kouadio


    Maria Walsh - 15th July 2018

    Absolutely loved it last year. Going again in August. Lived up to everything it promised. We have 3 boys 15 8 and 2 who all had a ball x

    Laura O'connor - 15th July 2018

    I went there in May this year absolutely fantastic great for kids esp if they like animals and the water we stayed in a lodge they hadn't long opened n some if the lodges have Jacuzzi on the balcony part witch we was lucky we had 1 i took my 2 year old son n my 9 month old daughter who was 7 months when we went xx

    Gem Watson - 15th July 2018

    We currently there and its good. Only downfall is the rooms are full of ants and not cleaned properly at all!! Dirty floors etc. But other than that it's a nice place x

    Dannii Burrage - 15th July 2018

    we came back on Tuesday we loved it, our room was always very very clean, it was a little bit more hilly than expected but we managed, the earlier you go for food the quieter the restaurant was we had no problems there, the entertainment wasn't amazing for adults but my child loved it, zoo and water-park absolutely fab

    Also the new pool thats opened near the new lodges at the front of the hotel is fab and so much quieter than the main pool would recommend going there x

    Jayne Kouadio - 3rd February 2018

    Yep. It's fab. Going back there ourselves in October. So much to do for the kids and the evening entertainment for the adults is great too.x

  • Members Reviews


    Leeanne McClelland 05th June 2018. I'm just home today from here absolutely amazing lodges are great staff couldn't do more for you

  • Great for Kids


    The Magic Natura,fantastic resort for kids,free unlimited entry to attached zoo and waterpark,great AI,free shuttle

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