4.1 average based on 52 Reviews
Port Benidorm HotelPort Benidorm Hotel Review
Recently stayed at this hotel (booked with TUI) 13th-20th August 2022 and had such an amazing time.
Not stayed in a hotel in Benidorm before as we usually do S/C in apartments but prices were high so we did some searching for a better deal and found Port Benidorm All Inclusive, flights, transfers etc a great cheaper deal. (Some guests informed us that they’d only paid half board and wished they had paid that little extra to go A/I after seeing what was on offer)
All I can say is that from our experience we have to give it a 5 Star Review. Easy access to the hotel from the main promenade unlike other hotels that were up the hills and a steep walk. Staff were amazing from greeting to saying farewell. Nothing was too much trouble and they all worked like troopers. Spotlessly clean throughout the hotel and the rooms thoroughly cleaned everyday with beds made, fresh towels, swept, mopped and disinfected all over. Beds were super comfy and had extra pillows in the wardrobe if required.
The food was a delight everyday. A very spacious and amazingly clean dining room with very attentive table staff attending to your every need. A great variety of different choices with many styles of cuisine on offer which you could see was an attempt to please all their guests from many different nations. There were a couple of people moaning that there wasn’t a Sunday dinner on Sunday!!! (How dare they not put one on with Yorkshire Puddings lol) but seriously guys, come on…there was ample to choose from and if you really couldn’t break from tradition when you were on holiday, then maybe walk 200yrds up the road where they serve them in the cafe/bistro and quit whining!! Also if you are going out for the day and want a picnic, tell the reception and they will organise for one to be collected at breakfast time for you!!
Pool area was great, plenty of loungers (some with parasol and some without) and a couple of little ‘Pods’ with cushioned seating if you wanted to feel a bit glam. Lots of daily entertainment poolside from the very energetic staff from water aerobics to foam parties. Bar on the far side for lots of drinks and snacks which were all to a great standard. Rooftop Solarium was very clean and peaceful with amazing views right across Benidorm. A nice private shower to cool down as there are no parasols and also spacious male and female toilets if nature calls whilst relaxing.
If you are a sun worshiper then I would advise to opt for a sea view room as the sun takes its time to hit the rear in the morning and moves into the front for the longer period.
Rental of the safety deposit box was the cheapest we have ever come across (€10) and the WiFi was easy to set up and never seemed to dip. Also they have parking / charging stations for your mobility scooters if you need them with good ramp access for ease of access into and around the hotel.
Struggling to find anything negative to say really even after reading reviews about the lifts being busy at peak times (They are bound to be a bit busy as there are a lot of people)
All in all we would definitely recommend this hotel for your stay in Benidorm and enjoy everything that is on your doorstep like shows, strip madness etc but is far enough away so you enjoy a peaceful and quiet resort. We would definitely return (Maybe Port Benidorm will read this review and provide us with a free week lol)
Port Benidorm FB group members reviews August 2022Sue Louise Harris 15th August
Just leaving Port Benidorm what can I say I’ve had a fabulous week never gone platinum b4 in Benidorm doesn’t matter where you stay but this was special, food excellent drinks excellent facilities excellent weather excellent and big thank you for the great waiter MAGUEL very hard working guy
Steve Diggins 7th August
PORT BENIDORM. Just come back from a stay at this hotel . Negatives first lifts are terrible never seen anything like it you have to tap your door card on it and it will only take you to your floor or reception it tells you what lift to go in a,b,c,d if you can get one we had family staying on one of the higher floors and could not get lift to go to there room or any other floor . A couple of the staff were rude my sister is gluten free and was spoken to rudely when asking about what food she could eat. SAYING that 95% of the staff were really excellent one older guy on reception was so helpful. Sun beds it’s the same old problem we’re ever you go people putting towels down and not using the beds.
Shower leaked over the floor through a gap in the shower door a common problem has quite a few people was saying they had the same problem. But u put a towel down and It sorted the problem out they changed your towels everyday .
Food was good I found something to eat everyday my daughter is a fussy eater but found something also. The hotel is clean pool area is clean . The animation team were friendly and worked well on the budget they had didn’t look like a lot . Could of mixed things up a bit . Spa was lovely well worth going to. Room was cleaned everyday and are a very nice size . I’ve stayed in quite a few hotels over Benidorm and rate this one 8/10 great location would go there again I’d recommend a lower floor with sea view
Me and my daughter stayed there in June, I couldn’t fault anything ( well Sunbeds goes without saying) but I didn’t rate the food at all we ate out most days I paid for half board, but everything else for my experience was 100% plus, staff lovely we had top floor the sea view the breeze was amazing, once you get your head around the lifts I thought was a good idea stopped people pushing in xxx. But all feed back is good, as with our 2 posts not everyone's experiences the same thing, some tolerate things others wouldn’t, me and the hubby going to don pancho sept breakfast only .
I’m gluten free and staff were great always asked when I went in if I require gluten free bread which was baguettes always warm and tasty
We have spent 2 years for Christmas and New test. Lifts are strange at first, bur for me thought they were safer as no one could just walk in and take the lift Yes they could walk up the stairs At meal times they could be busy and it's better having a higher floor as it goes there first and often full when they opened to the lower floors. We found the staff really lovely. Once you get over the glass wall for bathroom, but have nothing to hide from my husband lol
Everyone's expectations differ ,I personally love it, there is a grumpy barman but he makes me smile (character). The lifts if used properly work well but some do struggle with them it doesn't help when people jump from lift to lift, having pressed for their floor already makes the lift go into meltdown. It can be busy at meal times but we just go earlier & have a drink. Location is brilliant for the beach /prom, lovely beach bars that are fab day & night, a 5 if that min walk to the bus stop 10/15 min walk to the old town stopped in lots but love my annual (more if lucky ) visits here.
Cheryl Day Dockerty
We always found staff nice and always plenty of sunbeds so never had to put towels down ..food wasn’t as good the 2nd time we went ..I did struggle at times to put a meal together but I never went hungry ..the lifts we never had a problem with, a lot of the delays were caused by people not knowing how to use them, it was amusing to watch …we did show a few people how to do them, they were a big improvement on what they were like before x
Port Benidorm FB group members reviews July 2022Gemma Parry 18th July
We are staying here now ... Food has been hit an miss, lifts can be a nightmare at times but everything else is spot on.
Just got back from there fantastic hotel deffo be going back there
Really nice hotel but in my opinion not great food
Didn't like it food yuk and rooms have all glass bathrooms not private enough wouldn't go again
Stayed there in June, back in September my third stay there beautiful hotel , beautiful pool and bar terrace out front lovely rooms lovely, very nice breakfast evening meal hit and Miss some nights but can always find something even if it’s cheese and biscuits
Good hotel spotlessly clean close to beach not all rooms have frosted bathroom walls came back 2weeks ago had a sea view with frosted glass bathroom wall ,have had a pool view previously no frosted glass wall did not bother me and wife, but may bother families with children, but would imagine they would be put in room with normal wall,
It's a lovely clean hotel, Fab views if you get a high level room, great location 2 minutes to the beach, lovely spa and gym, lovely pool area.
Lovely hotel very modern food was fabulous only snag is bathroom is all glass switch light on whole room lights up
Yes, love it, foods great, returned several times, never disappoints, only downside is entertainment but the full Benidorm experience is only minutes away.
Food rubbish and only 1 lager tasted terrible can pay extra to have different lager rooms clean and tidy but it's a waste of money going all inclusive we eat out most of the time and drank out
Beautiful hotel .lovely staff, food not the best at all .but could always find something I liked.
Entertainment was terrible, would go back again but would request a room that didn't have a window looking into the bathroom and toilet from the bedroom. pool are is gorgeous
And it is situated ideally for beach and shops a little stroll to where the main entertainment strip is. I would hop into a taxi late at night back to hotel as part of the way back we encountered ladies of the night and they are robbers This was our first visit after renovations had a nice holiday but my account is an honest one imo.
Port Benidorm FB group members reviews May 2022Darren Stephenson 30th May
Just stayed in port Benidorm and we thought it was a great hotel apart from the glass doors on the bathroom who ever came up with that Idea needs sacking and we only found the lifts a nightmare when it was meal time
Food 8/10 not always hot
Room 6/10 weird bathroom with a glass door! No coffee, only tea.
Pool 8/ 10 looks lovely but it was. We Year, so unable to comment on the Summer vibe and seems a bit overlooked.
Lifts 3/10 long waits
Graham Goodger 18th May
We are on the 17th floor as requested, hotel great, food not so clever but Pool area and everything else fantastic. Second time this year at this hotel would definitely recommend it to anyone
Nicola Ashton 18th May
Staying at port Benidorm. Got to say it’s absolutely amazing. They put us on the 16th floor when we arrived yesterday, view was beautiful but when your terrified of heights it’s not a good place to be. But the staff accommodated us and moved us 8 floors down. Can’t thank them enough.
Kay Pain 18th May
We are here now, we requested a sea view as high as possible ! We are on 17th floor with amazing sea view.
Absolutely fantastic hotel, lovely pool area, love the food , have to agree the see through bathroom takes some getting used to.
Just come back from port Benidorm & can honestly say it’s faultless.
Good hotel, great food, crap entertainment and very strange going to the toilet in a fish tank!!
Love port Benidorm. food is lovely, also great snack bar by pool, rooms are nice & clean. some bathrooms are glass, ask if u don't fancy one of those there are closed bathrooms available. Pool is easy accessible it has a walk in ramp. Only thing was the lifts, you need your card on you at all times. Lovely views over the beach if your on the right side and it's a 2 mins walk to the beach. lovely hotel.
Gone way down in ratings, food poor, entertainment poor, and cold in bar area , Don pancho for me in future
Stayed at Port Benidorm in March and it wasn’t the best. The staff were very miserable with a really bad attitude. I wouldn’t go back there
Port Benidorm is a great hotel so clean, the food is good the staff are so friendly its 5mins from the beach. Book it & see for yourselves.
Just got back from Port Benidorm on Saturday. Lovely hotel. Our room was massive and spotless. Only thing that let it down for us was the food but it wasn’t awful. My other half is fussy so wasn’t much choice for him whereas I’ll eat anything.
Food awful in Port Benidorm. Lovely hotel, but food definitely lets it down.
Rob Ski Moore
Port Benidorm all day long stayed there twice Deffoooooo would have no hesitation in staying again good location too super clean nice pool area lovely rooms canny fault it.
Port Benidorm Hotel & Spa is lovely I’ve just been a couple of weeks ago and can’t wait to go back.
Port Benidorm is a fantastic hotel stayed at Easter , great food nice staff great location.
Port Benidorm is fab, perfect location, hotel very clean, great staff, food is good too ( I’m gluten free and found it great )
Port Benidorm in 2021 - loved the location near beach /shops/bars etc, the roof top solarium, the food, comfy beds - Normally go HB or FB as like to go out. Opted for AI this time as it was during covid but hated it, no happy waiter service, most bar staff made you feel as if you did not matter. They actually tried to ignore you when they see that band on your wrist. Never again. Why treat you differently when you have already paid circa 30e a head for your drinks per day. We always tip good service, but still they were not interested. Luckily the reception staff were pleasant or would not return. PS As we had hotel only ie no flights actually paid more than most so that did not help. Lesson learned!
Didn't like Port Benidorm at all would not go back
Food awful ate out
Lifts a nightmare
Staff ignore all inclusive
Glass bathrooms ? No thanks
Mouldy gluten free breadWe were at port Benidorm last week.I asked for some gluten free bread ,it takes about 10 minutes to cook in the bag.When the waiter brought it over I could tell by looking at the bag that it wasn’t right ,as the bag was all shrivelled up.When I opened the bag the bread was thick mould .I showed it to the waiter and he just through it in the bin.I wasn’t happy about this so I went and told the restaurant manager ,he went into the bin to look at it.He was very apologetic . I was never offered any more bread that week.I also told the rep.It was hard for me to find things to eat other than salad as I am gluten free,dairy and vegetarian.We have been to the hotel several times now and already have a holiday booked for January 2023,I am not looking forward to that at Port Benidorm.
The entertainment was very bad.When we went before lock down it was good .Now there is hardly anything on .It wasn’t as clean in the lounge bar you just had to look at the floor.The bar staff didn’t clean the tables or move the dirty pots very often .The only nice bar staff was Jasus ,the staff couldn’t be bothered ,and the younger man was very rude to a lady that had forgotten to put her mask back on when she went up to the bar.
If I hadn’t a holiday booked in January I wouldn’t be booking Port Benidorm again.
I would stay anywhere except here!The food in this hotel is the worst ever IMO. We were here for 2 weeks and ate out every day.
Small rooms - Staff weren’t helpful and lift system dreadful.
I would stay anywhere except here!
Having said that - the pool area is stunning, but in March??
I can’t comment on the entertainment unfortunately as we were never there.
It’s redeeming feature is the proximity to the sea front and the views
Some of the listing features are available only for registered users.
Please login to view all listing details!
Please login to view all listing details!