Lost and Found at Alicante Airport

What happens in Benidorm happens here

Lost and Found at Alicante Airport

Alicante Airport Lost and Found

There is no special dedicated “Lost and Found” desk at Alicante office. Instead lost and found items are handled by an office of the local police ( policia local Elche). The office is located at the arrival area, just to the left of the arriving exit, where incoming passengers arrive.

Note we are talking about the local police of the city of Elche, not the city of Alicante, since Alicante airport is part of the Elche municipality.

Please be aware the lost and found office is only dealing with items you lost at the airport building itself, it is NOT dealing with any items you lost on the plane. It is also NOT dealing with any delayed or lost luggage from a flight (see below).
Elche Local Police station/Lost and Found Desk at Alicante airport:
Phone: (34) 966 919 223
Fax: (34) 966 659 218

The office is open Monday to Thursday (excluding public holidays). The office operates a slightly eccentric system where lost property is returned between 9:00 to 10:30 and property can be handed in from 10:30 to 12:30!

If needed you can contact them via email: [email protected] (web is policiaelche . org ).
Try and hope that they might understand you if you asking in English, and be not surprised if they get back to you in Spanish.

If you left or forgot anything on board a plane, your only contact is the airline itself. In this case, walk up to the departure level of Alicante airport, where you will find desks or representatives of all airlines

Also try this telephone number provided by Benidorm Seriously members :- 966 919 060

or this one for Aena

  • Telephone: 966 919 444

Lost Luggage

There are 4 companies that handle luggage. These companies manage all the luggage handling for the airlines that operate in and out of Alicante airport. So if your luggage is lost or damaged then in the first instance you should contact the handling company for your airline

Menzies Aviation

 966 919 060  website

  • Aer Lingus,
  • Air Europa,
  • EasyJet,
  • Edelweiss Air,
  • Flybe,
  • Norwegian Air Shuttle
  • Ryanair.


 966 919 386  website

Iberia Airport Services

 966 919 013   website

They cater for the following airlines:

  • Aeroflot,
  • Air Algérie,
  • Air Nostrum,
  • Holidays Czech Airlines,
  • Iberia Express,
  • Jetairfly,
  • Monarch Airlines,
  • Orbest,
  • S7 Airlines,
  • Thomson Airways,
  • Transaero,
  • VIM Airlines
  • Vueling

Swissport Handling SA

 966 919 298  website

They handle baggage for:

  • Air Berlin,
  • JetXtra,
  • SAS,
  • Thomas Cook Belgium,
  • Thomas Cook UK,
  • Transavia.com,
  • Volotea,
  • Wizz Air
  • Wow Airlines.


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