Taxis in Benidorm
Everyone has a tale about being ripped off by a taxi driver when they visit a foreign country, however when you live permanently abroad you may be targeted too. Read on to see how to avoid pitfalls and what your consumer rights are.
It goes without saying that you should only use legally licensed taxis, not only are these subject to regulation regarding pricing and other aspects, you are also protected both regarding your consumer rights and in the unfortunate case of an accident. The local taxi company here is Radio Taxi Telephone numbers : 965 86 26 26 or 96 680 10 10
You can also book online with Pidetaxi (they also use Radio Taxi in Benidorm and are a sponsored project from the Spanish RadioTaxi Association). You can download the app and order your taxi on the app or online on their website HERE
It was announced on 25th November 2019 that Benidorm will introduce seven-seater taxis that will expand the fleet of adapted cars and allow for up to 6 passengers or additional luggage.
All taxis must have current tariffs and supplements clearly visible, often stuck to the rear windows or behind the front seats. Additionally the taximeter must be in view of the passengers and not hidden away. When you request a receipt, some taxis are able to provide a printed receipt whilst others will have to fill a blank receipt in by hand. Either way you have a legal right to request a receipt, and this is what you will need in case of any claim for overcharging. Remember that on the receipt the license number must be shown; it has been known for taxi drivers to carry two separate receipt books – the official one and an “unofficial” one for tourists! Also all taxi drivers must carry official claims forms – Before you leave the taxi make sure you note down the taxi license number, date, time of day and the route taken.
Passengers have a right to choose the route they wish to take, although this can often be a double-edged sword as some unscrupulous taxi drivers, upon realizing that their passenger has no idea about the route, may decide to take them the scenic (and expensive!) route. You can avoid this by checking on Google Maps before you travel.
The meter moves according to distance, not speed, however the meter also ticks over during traffic jams, traffic lights and drivers are allowed to charge for waiting time – if you book a taxi to pick you up at home make sure you don’t keep the driver waiting! Many regions include a basic price just for taking a taxi and some also fix a minimum fare regardless of how far you travel. Night tariffs will be more expensive.
If you want to make a longer journey, for example between two towns, then the price isn’t covered by the meter but is fixed by the regional authorities and covers the whole cost of the trip for the taxi driver (in other words, outbound and return).
Going to or coming from the airport (or train station or similar destination) is sometimes subject to a supplement, depending on the city. This can be confusing as it can result in different costs depending on where the trip originates, once again these supplements must be indicated in the tariffs shown inside the taxi.
A guide price to some local destinations - obviously these prices will vary depending upon where you start, these prices are from Avd Ametilade Mar (near KFC)
Mundomar/Aqualandia - 6.00€ Day time, 7-00€ - night time, Sundays and Fiesta days.
Old Town - 6.00€ day time, 7.00€ night time, Sundays and Fiesta days
Hotel Gran Bali, La Cala - 12.00€ day time. 13.00€ night time, Sundays and Fiesta days
Terra Mitica/Natura - 12.00€ day time, 13.00€ night time, Sundays and Fiesta days
Altea - 15.00€ day time, 16.00€ night time, Sundays and Fiesta days
Estacion Autobus - 7.00€ day time, 8.00€ night time, Sundays and Fiesta days
VillaJoyosa Hosptial - 15.00€ day time, 17.00€ night time, Sundays and Fiesta Days
Albir Playa - 10.00€ day time, 11.00€ night time, Sundays and Fiesta Days.
The final amount to be paid is what the taximeter marks and includes tax.
Don’t forget that wearing of seat belts is mandatory for all taxi passengers, if you get stopped and you’re not wearing your seat belt you could be fined.