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    Europe’s Most Wanted

    May. 14, 2018 by

    We have been asked by the National Police to share these photos, if you think you have seen any of the people listed below please call 112 immediately. Updated, 14th May 2018 For more information on all the people below


    Apr. 27, 2018 by

    WHAT IS S.A.T.E S.A.T.E stands for “El Servicio de Atencion al Turista Extranjero”, which roughly translates to Foreign Tourist Assistance Office.  Visitors that use this office will be attended to in English, French, German or Russian.  The Foreign Tourist Assistance

    ATM Scam

    Mar. 22, 2018 by

    Guardia Civil warn of new ATM scam Many thieves have specialized in the so-called “false front”, which consists of a simulation of the cashier equipped with cameras to capture the key of the card . This is why it is also recommended to

    The Pea/Potato Men

    Oct. 16, 2017 by

    WARNING – THE BENIDORM PEA MEN. DO NOT stop, as enticing as it seems with all the cheering and clapping. The majority of the so called spectators are actually members of the gang trying to lure you to stop and

    Sun, Sea and Scams

    Sep. 25, 2017 by

    Aired on ITV June 2017 You will find more details about the Pea/Potato men HERE

    How to – Make a Denuncia

    Aug. 6, 2017 by

    Making a denuncia is an important part of the law and order system in Spain. The S.A.T.E office in Benidorm can help you with this process. Having to report an event (or someone) to the police is something that nearly all of

    Police video tells Brits what to in a terror attack on holiday

    Jul. 24, 2017 by

    This is the video that Counter Terrorism Police have released to tell British holidaymakers what to do in a terror attack on a resort. The video features gunmen invading a hotel where British people are staying. The holidaymakers are then

    AlertCops, citizen Safety apps for Mobile phones

    Jul. 6, 2017 by

    What is AlertCops AlertCops is a citizen security alert system of the State Law Enforcement Authorities (FFCCSE in Spanish) The goal is to create a universal access to every public citizen security service, so any person, regardless their language, origin

    How to – Make a complaint regarding the police.

    Jul. 5, 2017 by

    How to make a complaint regarding the police. Letters of complaint regarding the conduct of the National Police can be addressed to the Head of Police (Comisario Jefe Provincial) of the National Police Provincial Headquarters (Comisaría Provincial) under whose jurisdiction

    Prostitution in Spain – The Law

    Jun. 19, 2017 by

    It is quite often a shock to see the ladies of the night openly plying their trade in full public view, but prostitution is not illegal and the police in many areas are powerless to do anything, other than check

    Protecting Your Valuables on the Beach

    Jun. 12, 2017 by

    1.  Leave all valuables such as jewelry and expensive cameras in your hotel safe.  Only take one credit card, your photo copied I.D and the amount of cash you will need for the day. 2.  Try not to leave your

    Secret Symbols the burglars use

    Jun. 12, 2017 by

    The secret symbols indicate whether a home offers rich pickings, has already been burgled or, more disturbingly, is occupied by a vulnerable female. These are the most commonly found symbols to help residents stay one step ahead. “Knowledge is power. “We

    Benidorm Beach Vendors

    Jun. 7, 2017 by

    As the sun comes out and the beaches starts to get busy, the beach vendors start to become more noticeable. These people will walk along the beach trying to sell you bottles of water, mixed cocktails, sangria and slices of

    How to – Track a lost or stolen mobile phone

    Jun. 6, 2017 by

    How To Track Your Lost Android Phone Without Installed Tracking App  Please note that obviously as technology advances some of this information my change, so it is just a guide line  Note: In case you’re actually missing an Apple device, READ

    How to – File a Missing Persons Report

    Jun. 6, 2017 by

    Hopefully a webpage that will not be needed by many, but if a relative or someone close to you goes missing your anxiety will be overwhelming; if they go missing in another country this can be even worse. Your concern about

    Victim of a Crime, Where to go for Assistance

    Jun. 3, 2017 by

    VICTIM OF A CRIME IN BENIDORM  – What to do and where to go for assistance If you need urgent help from the police – or an ambulance:- dial 112, You will find a list of all emergency telephone numbers HERE All


    May. 5, 2017 by

    If you are a British national and your UK passport has been lost, stolen or expired while you are abroad you can use an emergency travel document also known as ‘an emergency passport’ to leave the country you are in


    May. 5, 2017 by

    Every year across the world, hundreds of people are thought to be victims of drink spiking, where alcohol or drugs are added to someone’s drink without them knowing. In some cases, so-called ‘date rape drugs’ may be used to spike a drink before a sexual assault. Is

    The Camera Shop Scam

    May. 5, 2017 by

    This scam is run by small teams of con-artists (usually three Asian men). They operate out of respectable looking camera shops all around Benidorm.  We have been aware of this scam for a long time but one of our Benidorm

    Stay Safe in Benidorm

    May. 5, 2017 by

    HOW TO STAY SAFE IN BENIDORM We often hear horror stories of people who have been robbed, conned or violated in some manner while on Holiday in Benidorm.  There are even those who set out to promote these stories in

    The Fake Petition Scam

    May. 5, 2017 by

    DO NOT GET CAUGHT OUT – JUST SAY NO AND IGNORE THEM  Thieves and scammers make a living preying on the kind hearts and naivete of tourists.  Familiarize yourself with this scams and save your money. The Deaf Mute Scam and the Fake

    Children in Bars – The Law

    May. 5, 2017 by

    TAKING YOUR CHILDREN INTO THE BARS We are always being asked about children in bars here in Benidorm are they allowed? This is what the Spanish Law says……. Spanish law defines anyone under 18 to be a minor. Any unaccompanied


    May. 5, 2017 by

    It can be a little confusing to most newcomers to Spain, that there are three separate Police Forces that operate, with varying responsibilities, all of whom are armed.   The Guardia Civil – Wear green uniforms and were generally feared during


    May. 5, 2017 by

    The European Emergency Number 112 is not the only emergency number here in Spain. As well as 112, the following emergency numbers are available 062 – Guardia Civil 091 – National Police – Reporting robberies etc. 061 – Health emergencies

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    Contact us

    Telephone:+34 672 983 060
    [email protected]
    Turismo Number:NR-A-154
    Address:Avd Mediterraneo 25 Edifico La Oca Local 8 Benidorm Benidorm 03503 Alicante Spain