Spotless, and nice hotel. Food was lovely when I stayed. Good location for exploring the old town but probably not the best option for families with young children.
Was here 7 June 18 with a friend and two children. Hotel was basic but we all had a good time. Entertainment in the english bar was ok kept the kids entertained. There are several restaurants and we always found something we all enjoyed don’t think you can complain. Food was ok. Restaurant open until 11.45 in the evening hot and cold snacks. Roof top pool and bar area nice for sitting and drinking with friends. Kids enjoyed the smaller pool on level 5 which as a slide.lovely situation in the old town. We had room 004 it had a balcony which was a bonus as not many rooms have them. Room was ok two single beds and a sofa bed. Cleaned daily bedding and towels were changed most days. All inclusive so we got to use magic tropical splash and magic rock for free inclusive of transport to and from both hotels. The staff were lovely very polite and helpful. Lots of Spanish people use the hotel but we didn’t find that a problem many Brits there too. I will definatelyreccommend and use this hotel again.
Negatives- lifts very slow and even worse at meal times.
Positives- food is good – infact I put on weight in the 2 weeks we were there. 🙁
Room we started off with was very comfortable and modern looking but opposite the school so noisy! We were moved next day to room with balcony opposite the park. Lovely and quiet and spacious. Very clean – maid came every day. Beds were very comfortable!
Staff are marvellous- big shout out to Charlie from the magic cafe. Games played during day. Archery – killer pool etc.
The magic cafe acts in the evening were corny but enjoyable- most English headed there as spanish had their own entertainment space. You could go to theirs if you wanted but all in spanish lol.
All the staff were great and worked so hard! Liana the assistant manager is available if any problems- lovely lady to deal with- hence our room move.
Kids zone area with all the computer games etc is great to keep them occupied.
Roof bar is a real sun trap . Indoor pool was very cold – maybe if temperatures soar it would be welcome! You have though a Jacuzzi and hot tub available.
5- 10 min trot to the old town and the fact we could use the other magic hotels (We tended to use the fenicia) was great.
All in all I would defo recommend.
Absolutely love this hotel great food, friendly staff.
Stayed here four times & will be back again in a couple of weeks. Great place
We stayed there twice. Food very good. All inclusive drinks good. Kids club. Great location for an old town holiday. Few rooms have balcony and some of the inner rooms have no privacy. We had one of these inner rooms on the second visit and no rooms to be moved to. People walking along the corridor could look in our room. I would not stay here again as I would not want that type of room.
Stayed here 10 or 11 times mostly for November Fiesta-ideal for watching Parades- many friends have stayed there even more times. Staff are excellent, rooms comfortable , food very good, visit Magic Cafe Anita Valentine best barmaid in Benidorm entertainment reasonable will definitely stop there again, Lifts can be a problem especially at meal times Good Bar on Roof during daytime ( shuts 6.0pm) also Jacuzzi up there
I got home yesterday, super friendly staff very clean, food superb, drinks perfect, was there Xmas and new year, also roof terrace getting renovated just now most rooms already been done
Went in October last year, good clean hotel very friendly staff. Food was good variety and always hot. We had a room on the top facing school not to noisy and you got a sea view. All inc had named drinks all in all a great place. 10 minutes walk to dove park half hour to new town. Would recommend
what can I say. Had a fab week last in magic crystal park.lovely hotel and drinks where top of the range not the cheap ones.Unusual for all inclusive.
Just got back from there yesterday went all inc food was very good,and was very clean ,sure it’s an adult only hotel ,the only down side for me,was loads of Spanish oaps there,and they are very ignorant,for the first couple of days whenever they kept barging into me and I was the one saying sorry,then they give you dirty looks,I didn’t move out the way after that lol,there are two restaurants use the one on lower floor not as busy otherwise you will get stampeded on by the nasty little old folk lol
Sharon 313 – February 2016
I stayed last month treated myself to 24 hours all inclusive. All I can say is the food was really good plenty if it and good choice. If you upgrade you get branded spirits. Entertainment every evening and the rooftop terrace has fabulous views. The rooms were very clean and spacious and hotel staff very friendly and helpful. All in all a nice hotel.
Merry Macdonald, April 2017 – Just got back from this hotel and thoroughly enjoyed it. Its in the old town, the staff are lovely and very helpful. The downstairs bar is good serving ale in proper pint pots. Umbrellas were available at the roof top bar.
Gaynor Roberts, April 2017- I didn’t like it at all. The air con didn’t work. They said it was due to it being so hot. The pool was under a roof so u couldn’t lie there while the kids played. The sun loungers on the roof part didn’t have any umbrellas. The area near to the pool had very little sun loungers so we spent everyday sat on chairs. There is no snack bar. U have to go in to eat. They only bring paella out at a certain time and have crisps at the bar. It’s a hotel for local people. Many didn’t speak English behind the bar so difficult to get drinks. The food however in the restaurant was brilliant. My boss stays here all the time. Maybe we had a bad experience but I like to relax round the pool in the sun and my partner with the umbrella. It wasn’t a relaxing holiday. We were lucky the kids were old enough that we didn’t have to sit indoors watching them.
Tammy Beaney – stayed there last June. not all rooms have balconies, food is lovely not to far walk to beach, downstairs bar is good catered for English. only thing i didn’t like was no outdoor pool but used shuttle bus to go to other Magic group hotels.
Sandra Shearer Toal – Stayed there a few years ago, two restaurants, one mainly Spanish, and the other where most of the English people are, indoor pool, and rooftop bar with plenty of sun loungers, big bar downstairs, which was good, no complaints.
Gee Belfast – It’s dated bit it’s clean I stayed last fiesta paid 300 all inclusive stayed in 1 night drinking ate lunch 3 times food was average bit location was handy for main parades I was always out room was comfortable no real complaints,
Mandy Macpherson Morrison – We stayed here a few years ago the food is good but we didn’t like the pool as it was up on the roof.the English bar and entertainment is down it the basement where’s the Spanish entertainment is on the main floor .closer to the old town.
Danny Hanks-Mayday McDonnell – stayed there 10 times, needs a bit of a makeover but other than that is very good. Staff are brilliant, food is good entertainment good, you get what you pay for.. Going again again for Fiesta November with a large group of friends, can’t wait.
Trev King – The staff are excellent the hotel is crap the hotel is also very Spanish orientated to which they have their own restaurant and entertainment area which are both better than ours the food was ok at best the rooms are fine but no balconies and no lie ins either due to the street noise on a morning there is a school directly opposite.
English entertaining area downstairs is good the lads do a good job and they serve branded spirits also they will shut the roof terrace if the sun goes in and the only other outside space is the pavement terrace where you will struggle to get a seat as the Spanish sit there all day as they like to smoke in the shade and it’s on a main road no good for kids and if it rains the hotel stinks get a room as high as possible do not take younger children to this hotel and I know it’s Spain but the older Spanish holiday makers love to stand in the most awkward places possible and shout thier life stories to each other I.E in front of lifts or any doorway that leads anywhere the hotel is not in the best location either.
I would not return far better hotels in Levante end.
Ray Lawson – Stayed here twice November 2009 and November 2016 as I like it for the start of fiesta got room with balcony on main street above bar it’s opposite a school so can be a bit noisy but that’s why I book it 4 so I can watch floats going down street with all Spanish lifts arnt the best, two restaurants 1 caters mainly 4 Spanish and that’s the 1 I prefer staff are friendly sun all day on roof top with bar and Jacuzzi, pool is covered and cold at first. Entertainment on a night ok but reception is slow as not that big and they try to give you a silver all inclusive card when you’re supposed to be gold I got them 2 change 12 guests card’s when I was there plus it’s about a 25 min walk along sea front to new town but I’ve stayed in new and old so know all short cuts I wouldn’t advice short cuts late at night though
If all inclusive can use sister hotel’s 1 over the road from Vincent bar just up road from Rons bar next to dove square plus a free shuttle bus to take you to other sister hotel’s get time table from reception I’ve stayed in a few sister hotel’s best 1 was the Aqua magic rock gardens up cardiac hill in new town as the crystal is the oldest hotel decor is out dated but you only sleep there plus they do a packed lunch if you fancy a day at the beach just ask at reception day before plus if you’re gold get named brand’s and bottle bears but you have to tell them at bar what spirit as they try to give you local brand my favourite hotel in November.
Annemarie Dickinson -Awful hotel, never again, entertainment rubbish in a small room down the side, food not the best and reception staff not that friendly.
Chris Wenn -Fantastic hotel been 4 times… Going 2 times this year end of January and October.
Marlene Evans – We stay there every November ,Food good ,staff great ,Never had a problem x
We have stayed here ,every year for the last 12 years, every November and some times in May. Most of our friends stay 3 times a year, we have never had a problem ,Good food, staff are Brill, Rooms are a bit dated ,