Sunday we thought we would give it another try, the chef was carving beef and just chucked a lump of fat where the beef was, thay was it for me. No interaction with staff, nobody took notice that we had missed meals.No welcome no staff spoke to us , room was dirty cleaners just mopped the floor and a earm fridge, DO NOT GO THERE.the hotel will say we will look in to it pool was never cleaned or the sunbeds just a guy clesning the floor around it
The snack bar was simple but toastie, fruit etc are more than enough for snacks. Wine was served with meals in caraffs so there was plenty to have a couple of glasses each at tea time. From the pool bar you can only get halves and it's two per person which is a bit of a pain but not the worst thing on holiday.
The only thing that let it down for me was people is large groups reserving sunbeds early and going out for the day. I know this happens in a lot of hotels, so it's not a problem exclusive to Dynastic. It could do with a system to prevent this. (Beware that the staff of the pub that faces over the pool like to take the mick out of the sunbed rush..🙄)
There weren't any hen or stag groups (or at least no rowdy ones). There were however a couple of groups of rowdy families that ended up joining up and being a pain. I felt for the staff as they struggled to control their behaviour and security was called at one point.
Entertainers were lovely and the exercise classes were a good idea as it was made into a fun activity.
Overall it's a good hotel in a brilliant location.
even the food , the choice we had was good , fresh salads there was a choice of potatoes , mash boiled etc .. we tried the snack bar only once wouldn’t use it again .. but all in all we thought it was good
We stayed here with my wife and 3year old and let me tell you this is no family hotel. I had to escort the cleaner from out room as she just walked straight in and begun changing towels whilst our little girl was in the bath.
The hotel its self looks very run down with the air con leaking throughout the building.
The hotel states no group bookings yet we had 3 separate hen party's of 5+
The rooms are poorly maintained with, broken furniture and full of dust.
Our balcony door didn't lock and 8 moans later and 2nights it was finally fixed.
There is major road works directly outside the hotel expected to last untill July 2019.
The hotel has a major issue with guests staying in the tower block throwing cigarette buts and water down at guests sat in the outside area. When I challenged the hotel manager I was simply told "if you don't like it next time go to lanzarote"
There were many couples and family's there during my stay 11th-21st May 2019 that had already complained to their travel company and received money back and 1 family a full refund!
When coming out from the games area to the pool there are steep stairs leading down to the In door pool area. This is simply cordend off with a plastic chain (very child friendly)
The bed sheets wernt changed during our stay.
Please for the love of God do not bring your family to this hotel!
just had our first breaki got to say rooms are fab and clean huge bathrooms and food lush xx
my work colleague stays here a few times a year and she said it's brilliant never had problems the only thing that's rubbish is entertainment x
wasent packed with hens and stags when we went had a fair few family's there.
Had a pool side view which surpingsly was not noisy at night.
I also thought it was nice clean and staff was friendly. With the exception of one of the pool attendant lol. Food was a bit repetitive but was hot and satisfactory. Breakfast was lovely the best meal of the day. Lots of places to eat out if you wanted something different.
I would stay here again. Have a great time x
Julie Molloy 15th July 2018
Stayed in June pool area very small , rooms were cleaned every day but reception didn't speak at all. When I asked about return transfers I was told your responsibility not mine! I was only asking if they had a list of pick up times. We usually stay at the Helios much nicer hotel.
Yvonne Wonny Baillie - July 2018
We stayed over Xmas and New Year just past and had no problems whatsoever. Sun beds aren’t an issue at that time of the year so that wasn’t a problem. We found the food to be fine and the Xmas Gala dinner was great. The entertainment during the day was fine but night was poor. This wasn’t a problem as we weren’t planning on staying in the hotel anyway as so much to do on the door step.
Debbie Norman Hubbard - 14th July 2018
The food was shocking! I don’t mind Spanish but when’s there nothing to eat at all except chips or rice it’s gets desperate, glad they had a microwave the food was cold!! No lilos in pool! No balls! No food around pool area! No fun allowed in pool area! Watch out for the whistle. All staff miserable, rooms ok if you get superior but if your not keen on heights ask for lower room, take extra euros so you can eat out x
Annmarie Staniforth - 24th May 2018
Currently staying in dynastic hotel stayed here some years ago lovely clean hotel but my god has it has it gone down hill full of stags and hens not that I have a problem with them thought it was a family hotel men running around where my kids are naked 😡 absolutely disgusting reported it to reception for the man to shrug his shoulders and say what do you want me to do won’t be staying here again !
Melissa Wood - 26th March 2018
Just came back from there last week and personally didn't enjoy it. Rooms nice enough but wasn't impressed with the food. Wish I had stayed in the Rosamar with other family members but had to try it.
Plenty bars around restaurant s night life lovely rooms take your own tea coffee for room
Breakfast u can have full English or continental...lunch, salad bar soups quiche plenty cold meat chips curry, dinner always salad n fish...tonight was pork beef & chicken...snacks u can have toasties burgers hot dogs fries etc so defo plenty choice x
Been going to benidorm for 20 years
Went with a friend that had never been before
And I was ashamed I took her there
Hotel smelt of sewage
Only had breakfast the first day
We didn’t eat in restaurant again
Would never stay there again
But that’s my opinion
Lots more nicer hotels
Colin Hand When we arrived we were given our room key and left to find our room it's not the best hotel for navigating key card didn't work 3 times had to go down 30 mins later someone came up to sort it out. Hotel mostly Spanish less than 30 English people there. So all entertainment was in Spanish all week!
The bar is to small and getting served was a pain, the bar man more interested in talking to his mate the food is more aimed at the Spanish and the restaurant was crazy like a kids play ground when we complained they were not interested and a English lady on reception was so rude. Complained to Thompson and ended up sleeping there and eating and drinking in another hotel. I hope that is detailed enough xx. 1 out of 10.
Chris Haywood-Poole Went two years ago for Xmas. Rooms large, clean, food OK. Indoor swimming pool and Jacuzzi, very friendly staff, entertainment not so good but plenty to do and see nearby, near the beach and bars. 8/10
Stan Inblack Stayed at the Dynastic last January. 9 out 10. I mean,look at the pool jakuzi & gym area!
Barbara O'Regan I'm just leaving dynastic tonight, sorry needs in upgrade not four star, bed comfy but food really bad much more repetitive than most all inclusive same food nearly every meal, lots of peeling paint including spa sorry we would not recommend this hotel I won't return.
Jacky Took stayed there at Easter this year , enjoyed it , just hope your ok with heights , we were in the taller block on the 16th floor , took me a few days to look over the balcony , food was amazing so much choice , staff were lovely , hope you enjoy your stay xx
Tom Pendleton Came home on Monday after staying there last week.... room was great towels regularly changed etc.. the room cleaning service seemed to be in operation all day ... the food at official mealtimes was decent enough ..at other times it was basic , but edible and if you are a peckish person it done the job ...the all day bar service by the pool was good ( pity some a small minority of the clientele could spoil it at times ) ... the suntraps by the pool were pretty good loads of beds and seating with tables and chairs and even organised activities in the afternoon on occasions .... only one or two problems with the hotel ...these being ...the cardkeys for the rooms occasionally didn't work , but the reception normally sorted it immediately ...and as in other hotels the lifts could be a pain at times ...it is about a fifteen minute walk to the strip and a 5 minute taxi back ( always recommended .....enjoy ..I can tell you we did ..
Would I return YES x
Alex Craig 17th January 2016
Food is actually quite good, something different each night, and they do themes i.e. it could be Italian one night Mexican the next things like that, the entertainment is good as well got a variety of shows on each night, and they have staff who entertain the kids, with games and things like that. I really liked it my family liked it and when we went with friends and stayed there they liked it and they were quite fussy at first.
Linda Metcalfe – My friend stayed last year and raved about it, they had a fantastic room facing towards the sea, very high up, on a corner, it felt like New York City at night when we called for them, they loved the food, said mainly British food, they had a double balcony, with sun most of the day, if you get one on the other side facing away from sea, they get no sun at all. You won’t be disappointed I don’t think, great location.
Queenie Boulton – Stayed last year for new year
Staff helpful and nice
Rooms clean we did upgrade the room , as had better beds
Didn’t use the indoor pool as had to wear swimming caps ?
For me it was very Spanish BUT we loved that
Would use hotel again.
Rosalind Thomas – You will get lots if Stag and Hens certain times as you do in lots of resorts thats the way it is… ..we met some lovely people at Xmas time at Dynastic and have met up with them since. ….we had fantastic themed nights at Dynastic i,e. Chinese, Mexican Italian etc., all served with their cocktails in the restaurant and if course there was still lots of traditional food choices besides the themed evenings……Flamingo Oasis is a great hotel in fact lots of good hotels in Benidorm really surprised to hear negative comments on Dynastic. …one mans meat another mans poison i guess
Kath Hodgkins – Stayed a number of times . Food ok. Good entertainment . Rooms good. Spa was ok. Oh i did have 1 complaint. I took my grand daughter to the spa but she was not allowed in as was only 12 . This was not stated when booking.
Sam Sanders – It’s a really nice hotel, 2nd year in a row that I have been here, food is lovely, spa is amazing as well… good sun trap until around 15.00 then you loose the sun by the outside pool, however, there is some lovely bars nearby or a very short walk to the beach, staff are very friendly. Memory foam mattresses in the rooms as well which is always a bonus x
Sandra Flynn Hutchinson – ya i stayed there with the hubby for a week in may last year nice hotel entertainment wasn’t great but it depends on your age group i just found it very boring then again were town mad its very central food was nice too loads of choice we went all inclusive.
Glenn Montgomery – Won’t go back to be honest. Stayed last August. Rooms dated, food wasn’t great. Entertainment is crap and staff catered more for the Spanish
Got all inclusive in a superior room cheaper than half board in the Venus. After 2 days we regretted not booking the Venus. Rooms are big is about the only good thing about it, staff worked off their feet. Ignorant guests and dash for sunbed has to be seen. Never will we set foot in there again.
Marie Osborne – Stayed there for a few days in February and loved it. Hotel is very nice, clean, great rooms and very central. We loved it so much we have already booked for 7 nights next April Enjoy.
Linda Fryer – I stay at the dynastic every November. Food and drinks great.
Downfall is lifts at times are slow and entertainment isn’t good at all imho. But its close to everything. X