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4.89 average based on 19 reviews.
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Sandy Webb
Looks lovely after Refurb by Sandy Webb, March 29, 2019

Helios reception let us have a nose in one of the rooms. Look lovely! Half have showers and rest are baths! The baths look like the whirlpool ones xx no tea or coffee facilities but balconies nice size as per wardrobe space xx

by Sandy Webb, April 18, 2019
Paul Brind
Fantastic Location by Paul Brind, November 24, 2018

Great hotel and fantastic location: near enough to the nightlife but far enough away so you can sleep. We generally only stay at the Presidente or the Helios.

by Paul Brind, April 18, 2019
Sara Barrass
Lovely by Sara Barrass, November 24, 2018

Ive stayed in the helios, its lovely rooms are really nice too !! No stag an hens when i was there may/june

by Sara Barrass, April 18, 2019
Gary Russell
5 star.. by Gary Russell, June 25, 2018

Great hotel we go 3 to 4 times a year wouldnt stay anywhere else great staff good food and so clean .close to everywhere ..

by Gary Russell, April 18, 2019
Admin
Members Reviews by Admin, March 28, 2018

Lauranne Smyth – 27th May 2018
Just back from my first trip to Benidorm and it was fantastic. We stayed in the Helios Hotel and I can safely say it is the cleanest hotel I’ve ever stayed in. The staff, each and every one of them, were so friendly, helpful and professional. The rooms are very spacious and each has a fridge. They even provide you with complimentary toothbrushes and toothpaste, comb, shower caps etc.

Room serviced every day and clean towels provided ! The hotel is a 5 minute walk to the beach/promenade and 2-3 minute walk to the strip so far enough back from the hustle and bustle. Approx 15 mins walk to the old town which is beautiful too. The Helios hotel has everything you could ask for and I would highly recommend it. We will definitely return!!

Paul Brind – 28th March 2018
We stayed there in October and January and loved it, so much so that we’re going back on Thursday for Easter. Great location but still quiet of a night. The restaurant is lovely as are the rooms.

by Admin, April 18, 2019
Admin
Paul Hicken by Admin, March 28, 2018

We go every year the place is spotless, food good, staff very friendly they always remember us beds made every day and changed once a week I would recommend the hotel to anyone

by Admin, April 18, 2019
Roy Taylor
Fantastic hotel by Roy Taylor, February 16, 2018

Have stayed here 3 times in the last 2 years and this is a fantastic hotel
We have been coming to Benidorm for past 20years and we have really enjoyed staying in this hotel
The location is great, food is always nice & hot and rooms are always spotless & clean, staff are really friendly and bar prices are great,
Booking Helios again this year for our family & friends 5 star in my opinion

by Roy Taylor, April 18, 2019
Admin
Review by Steve Goodfellow by Admin, January 06, 2018

Back home yesterday from a 4 day stay at Hotel Helios Benidorm , hotel is really nice, very clean,friendly staff and rooms are really modern with fridge and usb ports in wall next to bed,they even left us a bottle of Cava and a birthday card for my partner Heather Batty without us even telling them it was her birthday,

by Admin, April 18, 2019
Admin
Review by John Brennan by Admin, October 25, 2017

Been back a few weeks from Helios, stayed at most hotels must say it was one of the best, good choice of food, central for most things, 5 mins to the beach, market near, hope you enjoy.x

by Admin, April 18, 2019
Jill Shail
Review by Andrea Smith by Jill Shail, October 25, 2017

Fab hotel. Booked again in July with my boys both who have additional needs staff were fantastic and really helpful . Won’t stay anywhere else now x

by Jill Shail, April 18, 2019
Jill Shail
Review by Val Aiton by Jill Shail, October 25, 2017

We stayed 2 weeks ago could not fault it brilliant, no problem getting a sun bed there are plenty, rooms are very big modern bathroom, food excellent, very clean and modern hotel, and great location

by Jill Shail, April 18, 2019
Jill Shail
Information – Renovation Works by Jill Shail, October 25, 2017

The property will be going through renovation works from Mon 20 Nov 2017 until Tue 20 Mar 2018. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.

by Jill Shail, April 18, 2019
Jill Shail
Description by Jill Shail, October 25, 2017

This property is 7 minutes walk from the beach. Hotel Helios Benidorm is set 500 m from Levante Beach, in the heart of the touristic area of Benidorm. This hotel has 24-hour reception, spa with hot tub, sauna and Turkish bath, and an outdoor swimming pool which is heated in winter. Free WiFi is featured.

The hotel is a short walk from the most popular bars and shops of central Benidorm. Aqualandia Water Park is only 1 km away.

Rooms at Hotel Helios are spacious and comfortable rooms. They all have a private balcony and satellite TV. They also air conditioning, a safe, a mini fridge and an en suite bathroom.

The Helios has a café-bar and a buffet restaurant, with show cooking and serving varied international food. The bar and the pool area are open during the season.

There is also a hair salon, a currency exchange and a bicycle area.

Outdoors
Sun terrace
Terrace
Garden

Pool and wellness
Swimming pool
Full body massage
Head massage
Foot massage
Neck massage
Back massage
Spa/wellness packages
Spa lounge/relaxation area
Steam room
Spa Facilities
Hair styling
Hair colouring
Hair cut
Hair treatments
Beauty Services
Outdoor pool (all year)
Hammam
Hot tub/jacuzzi
Massage
Sauna

Services & Extras
Tickets to attractions or shows (Additional charge)

Pets
Pets are not allowed.
See properties that allow pets

Activities
Evening entertainment
Entertainment staff
Library
Bicycle rental (additional charge)
Darts
Children’s playground
Games room

Food & Drink
Special diet menus (on request)
Snack bar
Restaurant (buffet)
Bar

Internet
Free! WiFi is available in public areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not possible) and costs EUR 12 per day.
Parking garage

Reception services
Concierge service
Luggage storage
Ticket service
Tour desk
Currency exchange
24-hour front desk

Cleaning services
Daily maid service
Ironing service (Additional charge)
Dry cleaning (Additional charge)
Laundry (Additional charge)

Business facilities
Fax/photocopying (Additional charge)

General
Shared lounge/TV area
Vending machine (snacks)
Vending machine (drinks)
Air conditioning
Non-smoking throughout
Heating
Car hire
Packed lunches
Safety deposit box (Additional charge)
Lift
Family rooms
Barber/beauty shop
Facilities for disabled guests
Non-smoking rooms
Newspapers (Additional charge)

The published rates for stays on the 25 December include a mandatory fee for the gala lunch held on that day and for stays on 31 December they include a mandatory fee for the gala dinner.

Please note that half-board and full board do not include drinks.

by Jill Shail, April 18, 2019
Admin
Review by Hugh S Murdoch by Admin, October 25, 2017

Good hotel, good food, don’t go to restaurant at 7:30 as busy with early eaters, we waited until 8 pm no problems.

by Admin, April 18, 2019
Admin
Review by Sheila Wilson by Admin, October 25, 2017

Excellent hotel in a great location. Only thing that put me off was at dinner time, huge queues started to build outside the restaurant from 6.30 for it opening at 7.15. Got a bit fed up with that and ended up eating out during our second week. Otherwise it can’t be faulted x

by Admin, April 18, 2019
Admin
Review by Paul Brind by Admin, September 30, 2017

Excellent hotel; everything about it, except the food maybe. It was often cool or cold, in saying that it hasn’t put us off as we’re back there 2 weeks today.

by Admin, April 18, 2019
Admin
Review by Ms-Cheryl Lynn Williams by Admin, September 30, 2017

Loved the hotel, lovely heated pool, rooms nice, food lovely & staff very helpful & close to all the entertainment would definitely book there again

by Admin, April 18, 2019
Admin
Video review by Jack Laddie by Admin, July 16, 2017

https://www.youtube.com/watch?v=4K2vlBzMHpk

by Admin, April 18, 2019
Admin
Members reviews by Admin, July 15, 2017

Martin Mogridge Beautiful hotel great room a brilliant heated pool but I thought the choice of food was poor but I’ve also been told since they have had a refurb that if you want a pool view room you have to pay extra martin who is on reception is great with his clients and makes you most welcome.

Joanne Stocks Lovely clean hotel. Really nice rooms with a spa bath. Not sure if all the bathrooms have this though. Food was very nice. I know that the reception area and pool area have just been renovated.

Laura Ward Brilliant hotel. Well placed for clubs and bars etc, although I’ve never noticed any noise at night. Literally less than 5 minutes walk down to Levante beach. I’ve found service here is always impeccable and staff are always helpful and courteous including the very helpful restaurant manager. Food good and varied. plenty of sun-beds around the pool. Rooms clean and well appointed and very spacious and firm comfortable beds. Also the Sunday market is literally just around the corner! Looking forward to seeing the new renovations when I return at Easter. All in all a great hotel. 9/10

Mel Cliff Fantastic hotel , near to the nightlife yet the hotel is very quiet . Five minute walk to the beach. The rooms are lovely and modern, spacious as well. I found entertainment to be hit and miss on each occasion I’ve stayed here, but there is plenty of entertainment on your doorstep and to be fair it’s the same in most hotels . Nice clean pool and bar area, plenty of sun-beds . The food is on the whole very nice , on the odd occasion I’ve struggled to find something to put together but I can’t say I’ve ever gone hungry .

Myra Bardini I was there in October, brilliant hotel staff very helpful and friendly hotel rooms cleaned every day food was brilliant always catered for everyone, will be going back there very soon marks out of ten 11 top very enjoyable stay xx

Diane Rae Gubb Its a while since I stayed but found it to be very clean & spacious rooms. The food was good & even a few Spanish dishes were available. They had their own hairdresser at the time, don’t know if its still there. The pool area was ok but no sun until late morning! 8/10

Jackie Stanley Our fave hotel in Benidorm – warm friendly atmosphere – very spacious rooms with walk in shower or some have jacuzzi bath/shower…good free WIFI even on 8th floor! – fridge can be hired – Air Con is brill – very clean and the food is plentiful and varied – not the best presentation but all well cooked and tasty.. the nightly entertainment is mostly geared to Spanish guests but they just starting to have better acts eg The Blues Brothers !! Location cannot be better – 5 mins to all the best clubs/bars, beach and market but never any noise at night… the hotel has just re-opened after a refurb of the reception and entrance areas. I like the pool area as its quite private and the gardens are lovely – never had any prob getting sunbed.

We always asked for pool view but have since learned thats when its red hot weather you are much better off on the other side as the air con works better and the sun isnt heating the room up all day! also the WIFI works in your room ( 7th floor ! )
My mark is 9/10

Jackie Stanley Just wanted to add that this hotel caters for disabled folk very well… the lifeguard at the pool takes brilliant care of you if you want to have a dip in the pool – there is a special chair and as the pool slopes – he can just wheel you in etc

Margaret Ferrier Been there two years running and would definately go back.

Sharon Love Stay every year brill hotel.

May Clark Lovely rooms, great location. Rooms were a pretty decent size, and modern. spotless. The food was the usual hotel food nothing exceptional. we found the staff pretty helpful. The only down side was the entertainment. When we were there it wasnt the best. Having said that there is so much about to go and see. 8/10

Carole Lingard – Had a fab weeks holiday at the Hotel Helios. Great weather, good food. Got back home 3pm yesterday. Would recommend this hotel to anyone. It is also great for the disabled in the fact the one side of the swimming pool is a slope so the pool attendant can wheel them in to cool of and give them a swim he stays with them all the time in the pool. Would definitely stay here again.x

Julie Handley – Helios is one of our favourite hotels. The location is perfect as it’s close to bars, restaurants and cabaret clubs but is still very peaceful at night. The rooms and bathrooms here are very big and well decorated. The staff are some of the most helpful we have ever known. The food is very good indeed with plenty of choice. This hotel is particularly good for wheelchair users with adapted rooms available (contact must be made directly with the hotel). There is even access to the pool for disabled guests with the pool attendant to assist.
We will certainly visit the Helios again.

Karen Hanson – Hotel Helios is a lovely looking hotel in a great location..2 mins to the strip and approx 5 mins to the beach.
Friendly and helpful staff.
Spotlessly clean throughout.
Nice large rooms and bathrooms, ours had a huge walk in shower cubicle with the most powerful shower I’ve ever used..absolute bliss.
Good air con but you must have the balcony door locked for it to work (it won’t work if the door is just closed).
Pool area is lovely although the pool is quite small for the size of the hotel and I imagine in the height of summer it could get quite busy, but it is a walk in one (perfect for guests with mobility problems) and the life guard Jose is an absolute gem who is always on hand to help guests.
My one and only gripe was the food..it was bland, tasteless, swimming in oil and usually luke warm, but there is a microwave if you want to warm the food up.
Would we go back? Yes..but only if we could go room only or at most B&B.
Room tip..if you want a sunny balcony ask for a pool view room, if you want a lie in ask for a room at the back because every morning between 6 and 7am we were awoken by Manuel and co dragging the plastic tables and chairs back in place.

Amy Syme- Fantastic hotel,great staff, cleaned every day, spotless rooms, in a really fussy eater as well and they’re always something for me to eat. You will honestly love it. When you come out the hotel and walk straight down literally 2 mins to beach, next to the outdoor market as well which is a wed and Sunday !! Overall fantastic hope you have a great holiday xxx

Paul Brind – We’ve stayed there a couple of times and enjoyed it. We’re booked to go back in October and again in January. Great tip: don’t go for your evening meal as soon as it opens, as the Spanish queue up for half an hour before it does and you struggle to get a table, or there’s a ‘full’ sign at the entrance.

Paul Fearon – Really nice hotel, big modern rooms and a nice new bathroom. Food decent but dont bother trying to go for dinner early as the oldies queue up for ages before it even opens Great location just yards from the square, strip and 5 mins to the beach. Some great bars around you like Surprise Attack and The Sun over the road.

Nix – Brilliant hotel, we stayed for a week B&B, didn’t eat breakfast every day as we popped out a couple of days for a full English at the penny farthing which is behind the hotel, breakfast was ok, could find something to eat but not a patch on the penny farthing.

Rooms and all public areas including the pool were very clean and all staff cheerful, friendly and helpful.

The pool is heated and is a lovely temperature and is a “walk in” so ideal if you’re a bit lame or wheelchair bound. The pool area has absolutely loads of sunbeds and if you want shade you need to get under the covers provided as the area is bathed in sunshine all day. We never had to fight for a sunbed or a place to put them.

The entertainment was a bit naff with not many staying for it. The people who stayed were a lot older than us and seemed to enjoy it.

The sound proofing between the rooms is a bit bad and we had a group of lads for the weekend who were a pain but it didn’t spoil anything.

The location of the hotel was ideal for us, next door to jokers who have some fab entertainment and just around the corner from cafe Benidorm and other great places to eat and drink and a short walk to the beach.

If we come back to Benidorm we wouldn’t hesitate to stay at the Helios again but would do room only next time.

by Admin, April 18, 2019
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