I booked hotel last year and sent an email to check my booking.
They replied and cancelled my booking and I called the receptionist she told me there was no booking for us it was cancelled. I sent several emails and was told it was cancelled. I asked why it was cancelled and they kept replying it’s cancelled. They then went onto charge me. I have tried to sort this for months.
Don’t book this hotel,
I am not only customer having issues getting a refund from this hotel see others on TripAdvisor and other boards.
Hotel Magic Villa De Benidorm . We are currently staying here as a family with my mother all inclusive, Mums first time in Benidorm. Have to say its fantastic value for us. Yes the Hotel at first seems a little dated but to me it feels nice and has a Spanish feel. The bathrooms and bedrooms are extremely clean and comfortable. We rate the food as good with a varied choice and plenty of opportunity to get something to eat. The pool,indoor pool and Gym and games areas are brilliant and the pool gets some sun unlike the Hotel Flamingo Oasis. We have stayed in a few hotels and can honestly say this is best value and a great location. If you want a great value Hotel in a brilliant location with good food I would recommend this place. If you look me to r Hotels a bit more flash and further away then look elsewhere. Lovely staff and maids. Will return almost certainly.
Absolutely brilliant hotel cannot understand the bad reviews, OK the hotel is a bit dated but it was immaculately clean, good food choices at least 7 main dishes to choose from including vegetarian. Bar staff were very efficient keeping the queues to a minimum and had a great sense of humour
Susan Akerman 21st May 2018
I stayed at villa de Benidorm a few weeks ago for song weekend. Travelled with s group of five on arrival was told we were a large party and needed to pay €50 deposit each. Tbh there was nothing in the room of this value, room was dark dated and tired with just a window no balcony. Never again had the rudest person as manager.
Rennie Parish 30th December 2017
Stayed in September- basic rooms, food good, top shelf drinks on gold card brilliant week would deffo go back ps and it’s clean
It’s adequate. The desk is manned 24 hrs and although I only stayed 2 nights the food was ok but obviously not the same amount of choice as some hotels. The rooms were not very fresh but perfectly adequate. It wouldn’t be my first choice but I would have no issues staying again. Price wise there is better value in Benidorm to be had as its overpriced for what it is.
Worst place I’ve stayed in Benidorm by far, badly needs updated, smells awful, bar tiny and queues terrible, dining hall not big enough for amount of guests so you have to queue on stairs. good points are…… emmmm NONE, and I am far from fussy, but for the price it’s atrocious x
A group of us ladys stay the 1st week in Oct every year , have done for the past 8 years , great hotel , perfect for the night life , staff always helpful , My daughters case went missing at the airport one year and the lady who works there even offered to bring some clothes in for her to borrow , foods about the same as most hotels in beni , the terrace is great for drinks and people watching . the only let down is no balcony in most rooms but the pool makes up for it , we will be back again next year .
it a a good hotel , great location , be there next week again for the 9th time
Emma Barrie – Good hotel and good food slap bang in the middle of everything plus side is your next to Morgan’s.
Vince Lucas – Great hotel been using it for last 15yrs great staff great location even better when you could get a drink 24hrs a day until idiots spoilt it
Janice Ward – Great hotel had a good few holidays in that one when bars closed you moved into the big room and help yourself to drinks.
Tony Bonner – Checked in June 2016. the view is amazing. People watching. Best location ever.
Food was decent. The selection could be better but im not a snob and didnt pay 420 for a weeks all inclusive (including flights)and expect fancy meals. I enjoyed it tho.
Staff are great. You can order as much drinks as you like (within reason) and if you persuade the reception to give you an all inclusive gold card, you will get branded spirits.
Western saloon next stop after these
Free wifi as well.
William Swann – Never had any problems With food or service there we were all inclusive at cristal park used to have lunch & few drinks there on our gold card better than our hotel in old town.
Jean Johnson – Didn’t like the place no comparison to some of the hotels we,ve been in won’t be going again.
Martine Mathias – 13 women went in May & couldn’t fault it. Food basic, but there was something for everyone. Staff were excellent & the location was great. Would definitely go back.
Jacqueline Jacky Metcalfe . we stayed there with my 9 year old grandson last year it was fantasic not a lot of kids there at the time but the staff were brilliant and we had a brilliant time with him.
Gail Richards – Brill stayed there October but dubious when booked it as only place available but well well impressed with it will definitely book it again xx
Mavourneen Clarke – Staff nice, good location but food not great. Over run with families of small children,just wasn’t for us. Really disappointed with our choice this year.
Katharine Anne Murray – Loved magic villa hotel good service food nice they made a fantastic steak pie hubby was in his element .small pool and no stag and hen doos .near levante and British indoor market end if Benidorm approximately 2 roads back from the front .mix of lively to your left or quieter .to the right .i liked it .
Gillian Macdonald – Stayed there last may, really nice hotel.
Really liked it there thought the food was good something for everyone pool area was nice – we had a room facing poolside, no balcony, fridge and hairdryer in room.
Katharine Anne Murray – Magic villa Benidorm .food good .there is even a help yourself ice cream machine tucked in the corner bottom left of the dining room .outside area for sitting .nice in the evening .it has medium trees around it .so quite nice .pool is small but adequate for the hotel. No balconies but i didn’t find that a problem .kettle and cups in room .staff helpful and there were a few evening acts .lo key but if you don’t want to go out .its nice .i found it comfortable .in sure you will like it. WiFi network. Think that’s about it .happy. Holiday .I’m going back next August.