Just arrived after a 1 hour queue to check in 😵 to arrive in a poor air conditioning room, with the smallest moldy fridge ever (good job we had wet wipes)
Please rate room a/c below👇
0 - very poor
1 - blowing a/c but still not cold
2 - room is getting cold just!
3 - not having any issues.
4 - very cold, even had to turn is off or a slower speed.
So firstly let’s say we all have different views , some agree some will dis agree !
The food.... when you have to take ur breakfast from the buffet and put it in the microwave to get it hot , says something . The dinners meat was raw , pork dripping with blood , chefs rushing to get it on the trays as not prepared , staff on the entrance unless u are over 60 or Spanish , very rude never smiled to you. There was one younger guy who was always friendly wasin ocas side at breakfast , always smiling and talked to you .
Room....was ok , but dirty , balcony was filthy, bathroom stains on the ceiling and walls, nice maids , would help out when asked , tipped them , though we had to take our own toilet roll off their trolly !
Entertainment.....good shows , but the team were poor , hardly see them smile never gave u the time of day...hotels I’ve been to before they would walk around say hello , some even sit and chat with you , I’ve had some sit with us at dinner ! Personal touch make holidays.
Bar..... very poor , not drinks wise , but staff looked at ur wrists to see if ur AI , if u are they served others 1st.....it’s about the tips !
On a plus.....
Deffo the best pool I’ve ever seen in a hotel , I even got in (March) wish I hadn’t 😁😁
But sadly I have to give 1 outa 5 , sol pelicanos is living off the tv show benidorm and they know it !
Thanks for reading
Walk in showers, and big flat screen telly on wall.
Lovely comfy bed with duvet, never had a duvet over here before.
Last time I stayed in this hotel was 1984, and I could swear it's the same chairs in bar lounge, dead uncomfortable and low down.
Anyway, lovely hotel, only thing spoiling it is like a generator going all night outside, will need to buy earlugs!! That's on the Ocas side, might be quieter on other side. 😊
Back in April for two weeks I did the sol pelicanos ocas myself as a first time wheelchair user and found the experience fantastic and all the people there helpful friendly and I am now thinking of October to benidorm myself again. Yes I enjoyed been myself with friends and partners but being myself now is revitalising my born again life. Watch out wheelchair John is coming to get you
Wendy Hinchliffe June 18th 2018
Just got back from a week in sol pelicanos our 4th year stopping in this hotel. I had booked our usual sol room to find we had been put in the Ocas side. I tried to complain cos I prefer pelicanos side but they told me I'd booked wrong room as it says sol room are in Ocas side now. I booked this a year ago and can assure I wouldn't have booked the Ocas side. I checked the website while we were there and there are still sol rooms in pelicanos side!!!!
Really disappointed but the room we had was nice after we changed floors cos at first all we could see was a flat roof over pool.
While we were there we also heard other people complaining that they booked 1 side and were moved to the other.
Just wanted to give everyone heads up when booking this hotel.
Frank Mace 22 March 2018.Just got back to the UK yesterday after a week at the Sol Pelicanos, nice hotel, food great, but the entertainment was lacking, catered more for the Spanish. We ended up going to the Riudor most nights where entertainment was great.
- From 8 January to the 1 March the Pelícanos Building will be closed for work to improve the facilities. We will continue to welcome guests at the Ocas Building.
Food was great, huge choice of meats, fish, salads, cheeses plus a great variety of desserts. I agree that the snacks around the pool may have not been that varied, but when you're being fed three other meals throughout the day every day, is that such a great drama? I'm guessing the choice of snacks, toasties, burgers, chips, hot dogs, chicken are chosen due to the demand of the British.
Our rooms were cleaned every day. Staff were polite and courteous, especially reception staff upon check in and departure. Hotel was always spotless. The one and only gripe I'd have is that the swim up bar is exclusively for platinum A/I customers and as there wasn't many of these when were there, it was always virtually dead, yet we always sunbathed at that end of the pool so each time we wanted a drink/snack it was a bit of a trek to the other bar area when there was a perfectly good one right next to us with a barman serving nobody. But that was my only issue.
Thoroughly enjoyed my stay there as did the other 7 in our party. I'd happily stay there again.
Remember that those who work in hotels work bloody hard we all have bad days the bar staff and restaurant staff were always very busy. Ive worked in restaurants before and its hard work and there are some people who are downright rude but you have to put a brave smile on maybe if they got rid of the gold inclusive you wouldn't complain about the quality of the drinks or you could just get self catering and eat out etc there is good and bad about hotel accommodation whether its abroad or at home we just have to take pot luck when booking our holidays.
Kids entertainment was Great Lucas was Crazy
Never heard off any trouble or seen anything like I've read on here about the hotel
5 stars from me and all the Family
The Wiz - May 2016
Stayed 3 times with 2 more bookings on the go for November 2016 and April 2017 (Always all inclusive) so you can realise how good I think it is.
Extremely clean, no problems with room (can't understand why people say it needs a refurb) and cleaned everyday, nice size TV and air conditioned.
Staff very friendly and helpful.
Good selection of food on offer , nicely cooked, and you should be able to have a different meal each day as the menu is varied on a daily basis.
Did'nt have kids with me but there is a kids club during the day and a kids disco from about 8pm to 9pm.
Entertainment is very professional although can get repetitive (Mamma Mia twice a week).
Pools are probably the best in Benidorm
Table tennis, exercise bikes and other things available.
Now has free wi-fi..
Suitable for families and couples but maybe not for stags and hens.
Being totally honest I can't fault the place.
Julie Louise Amos - July 2016
Just recently back from here,I would highly recommend this hotel ,central ,very very clean ,always cleaning even mopping continuously around the pool,we stayed 1/2 board good choice of breakfast & evening meals with live cooking stations ,can't comment on entertainment as we don't have young kids & went out every night but looked very family orientated.
Carol Hayton, September 2016 - Stayed in the sol pelicanos last week couldn't fault the hotel at all food great entertainment great + my 4 year old granddaughters words were she had the best holiday ever x
Joan Onions - October 2016
Hello am at Pelicanos going home tomorrow. Right no kettles in room so buy your own, hair dryers in bathroom so no need for mine, food well plenty for everyone I thought breakfast was the best but that's my opinion lovely hotel staff lovely especially entertainment around the pool plenty of sun beds.
Linda Sneddon, October 2016 - I just had 2 weeks holiday there. Was brilliant lovely hotel I was in the ocas.....I went all inclusive and defo can't fault the place but I got fed up with the food. Don't get me wrong there was plenty to choose from. If your going with kids there not allowed any inflatables in big pools.
David Smith, October 2016
Back from another week at the sol pelicanos. Had room in the main building. Sadly was a basic room which had not been done up but was spotlessly clean and cleaned everyday. Staff were great, food was good. Steak every day I think but could be a little tough. For me the pool area makes this hotel, I just love it. Well work getting a Meliá rewards card too. I got £100 off my weeks holiday this time. Plenty of things going on round pool during the day. Happy hour 5 till 6. Drinks a bit on the expensive side I think but a little shop just outside very reasonable. Get yourself a can of whatever from there to drink by the pool ?
Brian Lawrie, January 2017 - Thought it was ok , above average , food was fine , nothing spectacular, rooms nice , clean hotel with a cracking pool , in a great location , but not as good as the hype caused by the TV show , stayed in worse and stayed in better , if you get a good deal I'd go for it , but don't pay over the odds.
Nicola Mills, January 2017 - We came home from there on Thursday. We liked it was clean and the staff were lovely. Wasn't fussed on the food though but it's cheap as chips to eat and drink out. Would Defo stay there again
Fab location to bars.
iFi Ní Chaisil - We stayed in January this year hotel is a bit dated but clean, pool area is gorgeous , food was delicious , but the entertainment was crap . We went out every night after dinner even though we were all inclusive . But really handy for the beach and main strip.
Mick Giles March 2017 - the hotel is ok,the pools are great,the location to the bars and clubs is spot on and its next door to the indoor market.the menu always had something we could eat.its like anything,one persons drink is another persons poison.someone will always moan,some people just like to hear themselves lol. thats the same in every hotel.
Joanne Burton - We have stayed in Peliconas three times now, all inclusive. I'm not keen on the food at all, in the restaurant, though I liked the food at the pool snack bar. I always ended up, eating later on at night out of takeaways, because I was hungry. My hubby would eat anything so he was happy enough. We there again in just over a fortnight, but going bed, and breakfast only, then I can just eat out where I like the food.
Sarah Taylor - It was my first time at this hotel at Easter half term. Took my kids aged 6/9/11. None of them can swim but they loved the small round children's pool. Water was freezing but it didn't stop them. We was all inclusive so the children loved the unlimited drinks, slush and ice creams. They was always on the park as well. We stayed in the orcas, was not a good view as it was of the indoor market. No balcony but it didn't bother us.
Rooms are good, big and comfy beds. Large wardrobe. Food is lovely but can get repetitive.
FiFi Ní Chaisil - We stayed there in January lovely hotel food was gorgeous and rooms were spotless . Very handy for the main part . X
Steven Paul - we just stayed there and enjoyed it...although be aware some rooms have no balcony and a poor view
George Arathoon Snr - We were there last week. Was bed and breakfast . Only had one brekkie there which was terrible. Lovely hotel, nice coffee,great pool area, staff good too . Brekkie crap ! Try the clipper cafe by kfc by beach, €4.00 excellent ?️? ENJOY
Linda Sneddon - I was in the Ocas side which had fridges in rooms. You can buy a beach towels for about 4 euros in one of the wee shops. Don't think the hotel provides them
Donna Homer - We went at Easter to the pelicanos side no fridge
They cost €5 a day to hire but can upgrade room for €6 (if any available and they had fridges)
Apart from that's it's a great hotel and would book again , food good, staff great