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Victim of a Crime, Where to go for Assistance

What happens in Benidorm happens here

Victim of a Crime, Where to go for Assistance

VICTIM OF A CRIME IN BENIDORM  –

What to do and where to go for assistance

If you need urgent help from the police – or an ambulance:- dial 112, You will find a list of all emergency telephone numbers HERE

All victims of crime in Spain must report the incident to the Police, this is called making a denuncia, and is required by Spanish law for all cases, from bag snatching to serious crimes.

Denuncias can be made by phone – in Spanish or English by dialling 902 102 112, full details of making a denuncia can be found HERE

This is a general emergency number and is VERY useful to know.

Ask for somebody who speaks English – and then explain your problem. They will tell you what to do. or use the SATE service.

You can also make a denuncia via the official Spanish Police website – only in Spanish, or by visiting the nearest police station – Comisaria de Policia.

Crimes involving violence will usually have to be reported in person at the police station, if necessary and in major incidents the Police will provide an interpreter.

The easiest way to get around any language problems etc is to enlist the help of your hotel manager. They can explain what you need to do, and can usually help with filling in Spanish forms etc.or again use the SATE office

If your passport is stolen.- See the separate page for more detailed information).

IF YOU HAVE TO STAY IN HOSPITAL…

The UK Foreign Office can offer all kinds of help to British nationals. Phone 902 102 112 and ask to be connected with the British Consulate.  You can also contact, “Help International – Benidorm” who will also provide, support and information.

IF YOUR PRESCRIPTION MEDICATION IS LOST OR STOLEN…..

Contact the British Consulate via 902 102 112 for help and advice on getting replacement medication.

IF SOMEONE YOU ARE WITH DIES

Contact the British Consulate via 902 102 112

REMEMBER IS YOU DO NOT REPORT A CRIME YOU WILL NOT BE ABLE TO CLAIM ON YOUR INSURANCE.

 

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AdminEleanor LeighAudrey DelureyCru Property Management And Holiday Rentals Recent comment authors
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Cru Property Management And Holiday Rentals
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Cru Property Management And Holiday Rentals

It’s actually the law that you have to report a crime in Spain so you must. The police are fantastic and I have never come across ANY police officer in ANY division be biased, regardless as to which side if the law you are on

Audrey Delurey
VIP Member
Audrey Delurey

there not much help the police we rang them about 10 times the other night and all they kept saying is ring 112 thats not a spanish number so they cant help you eventually a nice 1 answered and gave a num to ring the next morning for english speaking police but yet again after ringing that num once again told ring 112 they just dont want the hassle of filling out forms eventually got it done in station but they wernt bothered said it happens every few mins all day and night long

Audrey Delurey
VIP Member
Audrey Delurey

i rang them there ireland shes in spain

Eleanor Leigh
VIP Member
Eleanor Leigh

I have a small chain it connects to my bag at one end and the other end connects to my purse .Also have a small attack alarm that connects to my bag and if that goes off the whole of Benidorm will hear it .

Eleanor Leigh
VIP Member
Eleanor Leigh

What I can’t understand is that I see the same people on the streets know their faces as they usually knock around the same places so how can the police not find them

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