John Farrell
We stayed there in June diabolical food ..the place needs a full refurb it's tatty as hell

Ann Buerle
Lovely hotel was there in May and was not disappointed

John Conlin
Been there crap in old Benidorm also ya can't enjoy ua self as bouncer/ security guard takes his job to serious doors are like plywood if u complain hotel kicks ya out

Emma Fox
Great hotel

Jonny Rose
Horrible

Linda J Ballard
Awful hotel nightmare stay room disgusting and pool dirty

Kita Wilkinson
It’s incredible- they have a English bar - with entertainment on
Definitely book it the food is incredible to.

Gemma Spendlove
Stayed there last year and wasn't impressed. There are mich better hotels for the money I must say.
Location is good, but we had issues with our room and the reception were not helpful at all.

Thomas Mcgoldrick
Fantastic roof top terrace and ba,r yes hotel dated but very clean, fantastic staff for a Spanish 3 star it's superb.

Stephanie Anne Billingsley
Just back from there..... Food not the greatest, even though you have 2 restaurants to choose from, roof top terrace fabulous, pool not the greatest and karaoke bar till midnight good, rooms nice and clean, but no balcony in most rooms.

Trev King
I was there 3 weeks ago and the food was horrendous. I’ve been to quite a few hotels in Benidorm and I would put this hotel’s food near the bottom. it’s not for me, about 80% of the guests were Spanish and were quite elderly.

The English pub bit downstairs was spot on, but the pool area on the roof was definitely the worst I’ve come across in Benidorm and is less than suitable for children/ teenagers

I loved Cristal park.
Location is fab, food is pretty good.
Yes - there are a lot of Spanish stay here, BUT YOU ARE IN SPAIN.
Lifts can be a bit tricky as the rest of the world don’t queue like we do 🤣🤣
If you are smokers it is pot luck if you get a balcony room.
The rooftop pool is always really cold whenever you go.

Sara Pascoe
We've stayed at The Magic Crystal 3 times now and love it. Location is perfect and we love the high percentage of Spanish, the food is great.

Rhonda Elvira
I have stayed lots of times it's quirky! I like it *but* I have stayed when I lived in Spain,. Had I come from the UK and it was my only holiday I'd have wanted a proper pool (uncovered that you can lounge around) the food is predominantly Spanish which is always fine with me. Food is always tepid temp they have microwaves but still a bit off putting for me.
There is an unofficial restaurant for Spanish people and unofficially the other one is for Brits and the food reflects this
Do not go at Christmas!!!! Spanish Christmas is a nightmare there, the Spanish government heavily subsidises holidays for pensioner's during Spanish Christmas and without wanting to generalise in MY experience old Spanish ladies are hard work I was black and blue from being pushed out the way.
lots of queues for the lift too all year round and no balconies
However it's in a lovely location and the staff are so welcoming
If you get a cheap deal (speak Spanish and book direct) it's a good holiday it is what you make it.

Tracey Norton
We went in June food was lovely didn't use the entertainment drinks was great rooms had balcony's reviews were crap when we went but it was great, roof top pool was covered but sunbathing area lovely

Thomas Mcgoldrick
For a 3 star hotel it is perfect branded drinks with all inclusive yes it's dated but spotless

Lorraine Handley
I stayed at the crystal park with my daughter and granddaughter. We had a great week . Food not great but always something you can have . We went downstairs at night for the entertainment and it was alright . We had a room with a balcony

Shakina Queenie Stewart
If you like a modern hotel, it won’t be for you. If you’re happy for just a base, it’s fine. Comfy beds, heated pool which is nice out of season.

Evie Hunt
Is oldy hotel location old town, rooms clean, food hmm basic not inspiring, full of mainly Spanish and maybe Spanish kids as opposite sporting building … if you're a couple and no kids go elsewhere better hotels to go to in Beni esp re food, noise and chaos. I had booked because of price - if I’d known would paid more for elsewhere without fail.

Leanne Coulton
I've stayed there 3 times and will be my 4th time in a couple of weeks great location they is a lot of Spanish they are great, roof terrace is clean they are doing the hotel up. We always found something to eat.

Denise Fletcher
Stayed few times not my cup of tea but was cheap at the time, food not good we ate out most nights only 1 on the bar during day, Plus side rooms, are nice and clean staff friendly and central to most things.

Danielle Roche
I had a great week. Very clean, nice staff and the food is a mix of English and Spanish. I went all inclusive and never had a problem having a nice meal. Message ahead and ask for a room with a balcony, if they have the space they will accommodate you.

Colin Stephen
I have stayed there at least 15 times and going again in a few weeks. Nothing wrong with the Hotel

Wendy Broad
I’ve stayed there a couple of times with my granddaughters now 15 & 19 also stayed there numerous times with friends we are 60- 72 we love the place.

Vicki Childerstone
Personally I didn't like it, no balconies, pool on the roof is or was covered, so it's a strange set up if you like chilling by the pool, I didn't like being on the roof.

Garry Marchington
There are much nicer similarly priced hotels in Beni. Caters more for Spanish guests, most rooms have no balconies, our room actually stank of bleach and had a water leak from the ceiling in bathroom that was never fixed. Small cold covered pool on roof, food and entertainment were poor.

Adele Davis Hughes
It could do with an update but its clean, food good, staff friendly and the English restaurant is on bottom floor good choice of food but everyone's personal preferences are different.

Thomas Mcgoldrick
For a 3 star hotel I think its perfect yes dated but very clean staff all fantastic always find something to eat drinks in all inclusive are branded Smirnoff etc fantastic roof top terrace with bar plenty tables and chairs and sunbeds.

Paul Simon
Situated in the Old Town, I personally love the location. Caters for English & Spanish. Yes a bit dark and dated but you will have a good holiday. How dare a hotel in Spain cater for Spanish guests too! The staff will be speaking Spanish next!

Excellent selection of food basic and clean ..good value for money

Gillian Ryan
We stayed here last week with two young kids and we enjoyed it.

The pool on the roof was still hot enough to swim in.

They have a kids club that runs from 1600-1900 then 2100-2300 every day, they also have daily entertainment like archery bowls etc with the animation team and a table tennis. They have a gaming place downstairs next to kids club as well but think this is chargeable.

The night time entertainment was predominantly Spanish but a good atmosphere and mobbed.

We were on the first floor directly above the bar and was very noisy until midnight but that didn’t bother us.

Right near the hotel they have a festival with ice rink etc and they have lots of lights and Xmas things throughout the old town.

Terrie Grant
My family stayed there with two young teenagers and a six year old, they loved it. Plenty to do for the kids and for adults especially at night.

Sue Lynas
I think the Cristal Park is like Marmite, you either love it or hate it. I personally love it. A group of us went and 50% have booked / returned again, and 50% would never step foot inside.

We all had the same accommodation type, and holiday experience, so it just shows how people's opinions are completely different.

If you are looking for a typical 'British Themed' hotel, this is not the one for you. But we personally like the AI element, found the food very nice (again some of our party refused to eat there after the first night).

The location is great for the beach, and we personally found the staff very helpful and accommodating.