BLC Levante Club and Spa Hotel Claimed
Business Details
Map Location
BUSINESS REVIEWS
-
BCL Levante club and spa hotel - FB members reviewsDeborah Taylor
Just got back today (Saturday) lovely hotel room 5* lovely views and staff lovely was very quiet on evenings.
Harry William
We stayed 2 years ago , foods lovely, a bit out the way and it’s very quiet not a lot going on in the day so if that’s what your looking for but it’s a mint hotel the rooms are class -
Levante Club & Spa Hotel - FB members reviews June 2023MikeandDebbie Lockwood
Hotel Levante Club & Spa is a lovely hotel and literally across the road from
Sinatras Premium, Tropical Bar and the Rock & Roll House where the entertainment is amazing. There is also a bus stop outside the hotel and a taxi rank. Staff are very helpful too. -
Levante Club Aparthotel FB group members reviews April 2023Ann Longbone
Just returned had a amazing time room lovely, pool lovely I would rate the food 3+ star -
Levante Club and Spa Hotel - FB group members reviews October 2022Nicola Perkins
I stayed there the first week of October for the 4th time. Rooms are fab, joined in the games around the pool and Clara entertainment lady is such good fun. Food is lovely but not a massive selection, but I found something I enjoyed every time. Certainly nothing to moan about, I would stay there again but I do prefer flamingo oasis food. Have a fab time -
Levante Club and Spa Hotel - FB group members reviews June 2022Matthew Hughes 14th June
Just back from a Friday to Monday stay at BCL Levante Hotel and Spa up by the Corner Bar.
Hotel good, rooms huge, staff really nice nothing too much trouble situated in a good area lots going on very close by and ten minute walk to indoor market. Bars across the road Tropical, Rock and Roll Bar and Sinatras all fantastic.
Only negative was the breakfast. If you want an English style breakfast be prepared to pop in the microwave for a minute or so -
Levante club & spa Hotel FB group members reviews May 2022Anna MN
I have just returned from the Levante it's a lovely hotel, rooms are a great size, food is really good and staff are really polite. It is a 10/15 min walk into the square, or 6 euro's in a taxi.
Dawn Heslin
Levante club is a lovely hotel rooms are lovely staff polite and food is good -
HolidayI stayed at this hotel in march 2022 and I must say it was brilliant. The rooms are spotless and large, I went all inclusive and the food was excellent and the alcohol was branded, I'm heading there again in June
-
Too many negativesA couple of plus points... but loads of negatives!!!
It's the longest review I've ever written, but definitely felt it was much needed!!!
CHECK IN. Not the best experience ever. Woman on reception chatting away to somebody else in Spanish while checking us in, not paying attention to what she was doing. Thought this was quite rude. When we asked about the room safe she charged us €21 for the week. After checking in and reading the paperwork, we discovered that the safe should be free with a premium room which is what we had. Went to ask about this at reception (different person) she was quite rude and said she will look into it. The money appeared not to be linked to our room? Anyway got it back eventually 2 days later. But why wasn't it linked in the first place???
THE ROOM, we received a complementary bottle of red. Had a look, it was an already open half drank bottle. Told them on reception, they sent us a bottle of sparkling (unopened) wine instead to compensate. Hotel also states that we get bath robes and slippers. We didn't get the bath robes not that we were bothered but that's not the point.
We requested a high floor corner room which we got. Room 1710 (floor 17 of 19) Although I do think the corner rooms are premium anyway. They did hear are request for a high floor. Love the wrap around balcony (despite the glass being filthy and looking like it's not been cleaned for months) great views and plenty of space. The rooms are nothing special. They have decent facilities but considering this hotel had a recent refurb, I think it's badly in need of another. Or at least one that's done properly. Lots of rusty / dirty pipes in the bathroom and same for the rails holding the glass. Vent in the ceiling filthy. Also the hairdryer didn't work unless you pushed it back together while holding it. The shower had a mind of its own and was dangerous. After setting the temperature and starting to wash It would then go up and down in temperature on its own. Cold, obviously nothing more than a shock, but when it suddenly changed to boiling hot that's not on. The bed is very big and comfortable, has a memory foam mattress. Room has a mini fridge, and I mean mini. Hotel did state that it had a mini bar in the room, no mini bar provided. They make you buy a full upfront package if you want a mini bar. Room is self has decent cupboard space and more than enough room. It's easy to connect a tablet or laptop to the TV to mirror and play anything you might want to watch as the room only has a very small selection of English channels. BBC1/2, CBBC, ITV/2/3/4/Be. Worth nothing though that the channels kept losing signal. Room has a kettle (included in premium only) Room also has air con, only used it once and it appeared very weak, don't know if it's because it's chargeable? We just didn't need it on our holiday.
THE FOOD, in the canteen (can't call it a restaurant) options are very limited and not good at all. Sorry, but if anyone has anything positive to say about the food here, they are simply very easily pleased. We weren't expecting the Ritz, in fact our expectations were already low prior to arriving. Yet we still managed to be massively disappointed. The food here is absolutely shocking. Freezing cold pizza & pasta, pasta sauce with a thick skin on top, lots of pork dishes, dishes in pots simply labelled beef, lamb or chicken without even telling you what the dish actually is. Many items labelled up wrong. Red velvet cake labelled as carrot cake and vise versa. All very repetitive. Breakfast not a great deal better. Even simple things such as baked beans were absolutely awful. Something undescribable that was called bacon I didn't dare try. Then discovered a cooking station that did English bacon which was better. Although try getting the staff to make well done bacon and eggs that aren't snotty. That's a mission. Like trying to get blood out of a stone. Coffee wasn't bad. Orange juice wasn't orange juice, it was orange cordial. Also noticed daily several dirty cups, plates and cutlery. They are definitely not getting washed properly. We even had a dirty napkin on our table one day. Not one someone had just left, but a freshly set up table. Napkin had brown stains on it. Overall all the food is bland and tasteless. We really struggled to eat anything and had to start eating out.
THE POOL BAR was closed so you had to go inside to get drinks. Again, none attentive staff. Young lad ignoring me while on Facebook in his phone. Asked me what I wanted, I told him while he was still on his phone. He then put his phone down and has to ask me again because he clearly wasn't listening the first time. The bar wasn't even manned most of the time. On several occasions I had to go to reception and get them to phone staff to come and serve me. Nice 15 minute wait. No options anywhere for poolside snacks.
LOCATION wise, don't feel it's great. Feels like quite a long walk wherever you go really. Beach 20 minutes, strip approx 20 minutes too, Although it does have a few bars right opposite. A couple of supermarkets and an indian. Guess it's ok if you don't want to stay in the hustle and bustle but want to walk to it.
THE SPA. You get a free spa voucher with the premium room. After enquiring we decided not to bother using it. All your entitled to is a short circuit and that's it, everything else you've to pay for. Including latex shoes that are compulsory. All seemed a bit of a rip off really to get you in and get you to part with more cash. Why would you be forced to purchase latex shoes for so called safety reasons when your allowed in the public pool without them? Makes no sense at all.
THE HOTEL has 4 lifts that seem to take forever to come, and even longer for the doors to open after the lift has fully stopped. Not a big deal to begin with but I gets on your nerves as time goes on.
The whole place quite shabby, lots of carpet stains throughout the hallways. When it rained water leaked through the windows also. The hotel appears to be semi functioning on absolutely minimal staffing levels. Regardless of the time or day you only see the same handful of staff around the building.
The hotel didn't have any atmosphere to it. All fairly dull, boring and quiet. Not even any background music around the pool until the last 2 days. The hotel seemed to attract quite a few large stag parties (although it states they don't accept them) Seems they go mainly for the AI alcohol option which they clearly took full advantage of. Can't blame them really, I'm not against that at all but this isn't supposed to be that sort of hotel. We moved away from them around the pool a couple of times as did other guests as they did appear to take over the pool area and take away your relax time.
In less than an hour of being here we both knew we would never stay here again. I've never thought that before so quickly in anywhere I've ever stayed. This place is definitely not 4*. It's a very generous 3 at best.
We wouldn't ever recommend this hotel to anyone, nor would we ever return. We were only half board, we'd of been devastated if we'd booked AI.
On our final day when checking out I went to use the toilets by reception. Found a pair of discarded boxer shorts in the cubicle covered in human feces, it was also smeared all over the pot, the floor and the walls. Absolutely disgusting.Review response
Thank you very much for such a detailed review x
-
Excellent July weekend stayWe went to Lavante Club for 2 nights in July and loved it so much we stayed an extra night. Rooms are big with large beds, bathroom lovely, large with a bath and shower. It also has a large pool facing balcony. Very clean and felt very relaxing throughout. I would and have already recommended this hotel.
BLC Levante Club and Spa Hotel
Business Listings