Hotel Servigroup Pueblo Benidorm Claimed

Hotel Servigroup Pueblo Benidorm https://www.benidormseriously.com/media/com_jbusinessdirectory/pictures/companies/293/pueblo-hotel_1677675755.jpeg 965853150 4.0 05 35

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35 Reviews

4.0 average based on 35 Reviews

5 Star
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1 Star
  • Pueblo Hotel FB group members reviews January 2023


    Carol Foster
    Stayed 26th - 30th Dec can't fault anything about it. The food was excellent, lots of choice. Yes it was really busy but never a problem getting a table.
    Staff were really friendly and helpful nothing a problem.
    Everything cleaned from rooms to pool areas place was spotless.

    Angela Ivill
    Just got back from pueblo. Everything about the hotel was fantastic.

    Rosemary Ivy Gillian Cole
    I have been staying there over 30 years when it was a Barcelo hotel and I have always enjoyed. The food is outstanding and the staff are fantastic, three of them I remember from 30 years ago. They are still there. I always have my same room, as I request it when booking. It’s like home from home for me and so convenient for everything. Yet, away from the noise of the cabaret bars etc. I can’t fault it.

    Angie Evans
    Just came back from a xmas 4 day break there ..our first time at Pueblo, and we were delighted with choice of meal and yes I did use microwave asI like my food hot hot....staff were more than helpful with everything .only critique was the walls between rooms very thin ..haha could hear guy snoring next door .but .have already booked again for next Xmas ..

    William Liddle
    Stayed at the Pueblo twice and found it was very good we stayed in the main hotel building not the buildings at the rear

    Wendy Whyte
    Can’t fault the Pueblo at all food as always been really good my favourite

    June Wilson
    Stayed at the Pueblo twice now. Food was always perfect

    Susan Armstrong
    We stayed in Pueblo for 4 weeks in November the hotel was full most of the time and the food was excellent , so much so that we have changed our booking for 4 weeks in February to go back . The staff are brilliant too

    Paul Mason
    was there for Christmas 23rd-31st couldn't fault the food but thought the rooms were tired. staff were lovely and Christmas dinner was nice.

    Linda Fisher
    We have just come back stayed pueblo many times no complaints from us we love it there

    Jean Walton
    Stayed here many many times in the last twenty years and can’t fault it, can’t wait to get back.

    Bill Bush
    Brilliant hotel, couldn’t fault it, food great, loads of choices.

    Beryl Reynolds
    We gave stayed at the pueblo many many times and have always been happy with everything food cleanliness service entertainment ameneties.Unfortunately we had to stop going as they stopped mobility scooters being charged up at the hotel and the only alternative was to take it at night to a lock up where the road was quite daunting late at night with my husband being accosted by ladies of the night.We are both 82 and found the walk to and from the lock up was too much for us so we had to quit staying at the Pueblo.
    I must say all the staff there were brilliant nothing to much trouble and we do miss Amanda the servi group sales rep

    Barry Johnson
    Great food first class staff really good variety of food and great service going again this summer

    Tania Hilton Smith
    I couldn't fault it last Oct food was the best I ever tasted in Benidorm

    Mal Lonsdale
    never had a problem with pueblo, stay there in June then again for the fiesta in November, never had issues with food or the hotel if honest

    James Donnelly
    I have stayed twice in the past few years and couldn't fault the Pueblo. Maybe only fault is having to use your room card to access the toilets in the reception area. And to exit into the pool area.
  • Too Large for us


    Sorry !
    Just came home from Benni. Stayed in the Pueblo ( servigroup). The old hen and I have often stayed with Servigroup, Orange, Nereo Venus etc. Those were Brilliant.
    However the Pueblo falls far short. It is too large. The result, stone cold food, served on stone cold plates.
    Only two small Microwaves in the dining, so nothing could be heated to make it passable.
    Give this one a swerve
  • Tania1964


    Stayed for the first time on Monday 17th - 24th October. The Hotel is spotlessly clean, ALL the staff are very helpful polite and nothing is too much trouble. We booked half board and was pleasantly surprised at the choices of food you had and it was the best food I have ever tasted. Have stayed in a number of hotels in Benidorm but from now on this is the one for us.
  • Great Value


    Pueblo is fabulous, great value and lovely food. Book full board hardly any difference in price use the Servigroup website
  • Pueblo Hotel FB group members reviews August 2022


    Lydia Simmonite
    Love. This hotel lovely staff lovely food .lovely swimming pool area s ,spot on stayed several times.

    Jen Devlin
    Fantastic hotel staff lovely food excellent

    Charles Smithson
    Fantastic hotel , nothing but praise for the hotel and staff , we are back next year

    Linda Tony Mcgurk
    Stayed here twice first in the annexe and second in main building 11th floor was brilliant

    Alison Kennedy
    We stayed 11 nights at the pueblo this July, fantastic pool atmosphere, water aerobics, games an some very good pool entertainment.
  • Terrible Attitude


    Shame they can't answer emails, so I drove 1.5 hours from my home in Spain to call in direct... I get to the counter & ask for my booking (small group) NO! I have to email in! Aha! I told the lady I have - she glared at me, asked me for my email address & said 'No, we have nothing from you!' At which point I pulled out my printed copy of the email & she huffed & puffed (almost blew me down) & then 'Oh, you were in the spam folder!' 😤 I didn't believe her but hey ho! Can you arrange my booking please? To be told 'No you will have to email in!!!' 🤦 You could make this 💩 up! I re-sent my previous email as she was trying to bore holes through me with her fired eyes! And as I said 'There you go & can you check your junk/spam folder please?' With a very sarcastic tone - she looked at me & said 'You need groups!' 🥱 She knew this as she had read my printed out copy but could NOT have been any more unhelpful if she tried!!! 🤬 This happened with several hotels & therefore we are going back to the fabulous Melia that were delighted to have our trade again!!! 🥳Funny as, last year with travel restrictions, we were shaking hotels off with a sh!tty stick! This year - they can't be ar$ed!!! 😤 Doesn't matter - we've got an amazing rate from the Melia & it is a fabulous hotel! Servigroup - have lost out! Lots of ladies in our group, lots of 'word of mouth recommendations' & lots live local!!! I know they won't care - but it's just the customer care! It's diabolical! 🤬
  • Pueblo Hotel FB group members reviews June 2022


    Jayne Kouadio 11th June
    We were there 2 weeks ago. It was lovely. Food was beautiful and fresh. The whole hotel us absolutely spotless!! Entertainment OK but everyone goes elsewhere at night so it was quiet in the evening. In a great location and staff very friendly.

    Brenda Reid 11th June
    Just got back food lovely very clean not much in way of entertainment but lovely hotel

    Marion Henderson
    I usually stay in pueblo. There few weeks ago and food had improved a lot since b4 covid. Entertainment could be better but staff etc great. Indoor pool great.

    Pauline Doyle
    Lovely hotel rooms, food and staff
    Are brilliant loads sunbeds and
    Snacks by pool are good and reasonable, drinks on par with
    Others, we usually went out in evening but a few nights were singers in the bar.

    Natalie Pugh
    I’ve stayed at the Pueblo before, the food was lovely, hotel very clean, entertainment wasn’t the best but plenty of entertainment around Benidorm. The only down side for us was the pool was salt water but we still used it during our week stay.
  • Pueblo FB group members reviews May 2022


    Jayne Kouadio 30th May
    We have just got back from Pueblo. Couldn't fault it !!!! Absolutely spotless. Gorgeous food. Lovely views. Great staff and fab location

    Joyceebabes Hitch 16th May
    Just back from Pueblo, super hotel food great room amazing highly recommend

    Charlotte Smith
    Stayed a few days ago, great hotel, clean, lovely food great staff and lovely pool area can’t fault it at all going back there in August!

    Lucille Mulholland
    We stay there at the start of the month, have to say we where very pleased with the family room we had .

    Lesley Ann Selvaggi
    Always stay at the Pueblo. I like it. Lovely staff, good food very very clean. They all work so hard. Big pool area. It suits me just fine balconies are small but we only go on them to hang out my towels and a bit of washing. Sitting outside on them not for me.

    Mel Baxter
    We stayed there 2 weeks ago in a block had a huge roof top terrace with our room room was big very clean food was great.

    John Gratwick
    Stayed there many ,many times great hotel. They also have indoor pool .

    Pauline Doyle
    Just back, brilliant hotel, fab food and the staff are great, great location for markets.

    Nick Fernandez
    Can’t fault this hotel going again later in the year very clean great staff good food

    Linda Brennan
    Fab hotel food is lovely and staff are fab

    Margaret Rogers
    Just bk lovely hotel

    Robert Rodgers
    Angela Marshall rooms are dated but clean and maids clean every day.

    Anne Louise
    Super hotel, I stayed over Easter the rooms & hotel is spotless. The food is fab & great variety. There's a rep everyday & unlike other places free safe & a mini fridge.
    Super location beside the market & 2 min walk to the main strip. The Consum mini market is very reasonable for essentials like water etc

    Lydia Simmonite
    Lovely hotel .lovely staff, good food .lovely swimming, pool area, no noise

    Catherine Lavelle
    Stayed at pueblo many times...love the place!..tip...if you like a cuppa in ya room..take travel kettle etc.
  • Great Hotel


    Always stay in Pueblo a great hotel great food great staff great location and 2 minutes walk to the outdoor market and the strip and far enough back of the strip to get a peaceful night's sleep if your not a party animal lol we were in Pueblo a few weeks ago and are back over again July to it
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