Emergency telephone numbers

EMERGENCY TELEPHONE NUMBERS in SPAIN

The European Emergency telephone Number 112 is not the only emergency number here in Spain.

As well as 112, the following emergency numbers are available
062 - Guardia Civil
091 - National Police - Reporting robberies etc.
061 - Health emergencies
080 - Fire Service
092 - Local Police
090 - Report traffic incidents
011 - Road information (traffic jams and incidents)
016 - Reporting Domestic Violence

Coastguard/Sea rescue 900 202 202

Medical Care 24hrs: 900 161 161

Disabled people can send a fax and an SMS to the National Emergency Numbers.
112 Calls are answered on average within 5 seconds.

In addition to the national language(s) the calls can be answered in English, French, Portuguese, Arabic and German, depending on the call centres. 

It is no longer possible to make a police report over the phone in English in Spain. If you have been a victim of a theft or robbery in Spain you can report the incident to the National Police in English online using the "Virtual Complaints Office” 

Once submitted, you can then make an appointment at your local police station (Comisaria de Policia.) to formally sign and ratify the "denuncia" 

Download the ALERTCOPS APP

 

S.A.T.E - Benidorm Office - 96 681 23 34/96 680 98 70

The Foreign Tourist Assistance Service is a police department whose role is to offer foreign tourists, visiting the city, personalised assistance after having suffered a criminal offence or similar incident.  Assistance is given by the National Police Service and personnel from the Tourist. Board.  The tourist is given assistance in their own language and will be helped in reporting crime, lost passports etc.

The consulate is open to visitors Monday to Friday from 8:30 am to 1.30pm, excluding public holidays. Consular phone lines are open from 8am to 4pm.

Consulate of The United Kingdom in Alicante - 0034 965 21 60 22

Other useful numbers -

Benidorm Town Council - 965 855 500
Benidorm Town Hall- 965 855 500
Citizens Advice Bureau - 9668 020 121
Red cross (Cruz Roja) - 900 100 333
Samaritans - 900 525 100

BENIDORM HOSPITALS
Hospital Comarcal de la Marina Baixa
Av. Alcalde en Jaume Botella Mayor, 7. La Vila Joiosa
Tel. 966 907 200

Hospital Clínica Benidorm
Av. Alfonso Puchades, 8.
Tel. 965 853 850

Hospital de Levante
C/ Doctor Ramón y Cajal, 7.
Tel. 966 878 787

CONSULATES
United Kingdom
Edificio Espacio, Rambla Méndez Núñez 28-32, 6ª planta, 03002 Alacant, Alicante
If you’re in the communities of Valencia and Murcia and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +34 965 21 60 22. If you’re in the UK and worried about a British national in Spain, call 020 7008 1500. We are experiencing technical issues with our telephone line. If you cannot reach us on our usual number, please call the British Embassy Madrid on +34 917 146 300.

British Embassy - Emergency Assistance Free Phone - 917 146 300

Iceland
Av. Mediterráneo, 37. Edif. Casa de las Flores;
Tel. 965 851 667

Finland
C/ Almendros, 37, 2º izq.
Tel. 965 866 942

Norway
C/ Pal, 1. Edif. Aurea 6º A y B.
Tel. 965 852 166

Netherlands
Ctra. Finestrat, 7. El Planet. Edif. Servitour.
Tel. 965 857 012

Honorary Consulate of the Czech Republic
C/ Ibiza, 15. Apartamentos Triomar. Tel. 965 853 283

TOWN BUSES
Llorente Bus, C/ Castellon, Poligono Industrial de Finestrat - 96 585 43 22

REGIONAL BUSES
Grupo Alsa (Enatcar-Ubesa), Avda. Jaime I, Aptos. Valencia II
Av. Europa, (Centro Comercial La Noria) - 902 42 22 42
Bilmanbus, C/ Lepanto - 96 586 15 58
Jimenez, C/ Lepanto - 96 586 15 58

INTERNATIONAL BUSES
Grupo Alsa (Eurolines), Av. Europa - 902 42 22 42
Iberbus-Linebus, C/ Portugal - 96 522 93 36/96 522 95 04

TRAINS
Ferrocarriles de la Generalitat Valenciana (FGV), C/ Estacion - 96 585 18 95
Renfe, Avda. Salamanca - 902 24 02 02

Movistar - 1002 (reporting problems) 1004 all enquiries, say ENGLISH after hearing the message.

Cancellation of Credit/cards

Amex - 914 004 250

Mastercard - 900 971 231

Visa - 900 991 124

Emergency telephone numbers, Spain

Emergency telephone numbers

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