Medical Assistance in Benidorm - Where to go, what to do...
Unfortunately even on holiday medical issues can arise, know what to do and where to go. This is your guide on how to obtain medical assistance in Benidorm
The most important thing you will need is your EHIC card, this is completely FREE so no excuses not to have one, double check that yours is in date before you travel. Not everything is covered by this card, but it will help you deal with emergencies and give you access to the Public Medical System here in Spain, of course what will happen to this after Brexit is still up in the air.
Just because you have an EHIC card does NOT mean you don´t need insurance......... Yes you do, make sure you have the correct type of insurance, always read the small print, as some will not cover you for Private treatment. click HERE if you need insurance which covers existing medical issues.
HEALTH CENTRES TO CLOSE Health centres will close for eight days the next two weeks. Between Thursday and Sunday only those that open on Saturdays for emergencies will work
Health centres in the province of Alicante will be closed for a total of eight days in the next two weeks, coinciding with the Christmas holidays. On December 24 and 31 are always holidays among Health workers, so as both fall on Thursday and added to the holidays on January 25 and 1, these facilities will not open normally until the following Monday. In these eight days, only the health centres that regularly open on Saturdays to attend only urgent cases will operate. Along with these four days of closure, on December 28, 29 and 30, as well as January 4 and 5, the health centres will not operate in the afternoons, as has been the case in recent years. 70% of staff available.
Also due to the coronavirus pandemic, assistance in health centres continues to be mainly by telephone. Free access for patients is restricted for security reasons, to avoid overcrowding in waiting rooms that favours the spread of coronavirus.
If you need emergency help -
Medical Care 24hrs: 900161161 or call 112
Disabled people can send a fax and an SMS to the National Emergency Numbers.
112 Calls are answered on average within 5 seconds.
Medical Assistance During Covid19
Feeling poorly and worried about seeing a doctor?
Don´t panic! The doctors surgeries are still open, they are just working a little differently during the State of Alarm.
Please DO NOT simply walk down to your doctors to make an appointment. The local surgeries are doing their best to adapt under the current situation but obviously it is difficult for them as they are trying to avoid conglomerations.
So what should you do? Call you local GP surgery for advice. Most times the doctor will call you back the same day and do a telephone consultation. In many cases, the doctor will arrange a prescription for you to collect directly from the chemist without having to go to the doctors yourself at all.
To make an appointment here are some telephone numbers, they will ask you for your SIP card when you make an appointment.
BENIDORM RINCÓN: 966 81 63 45
ALFAZ DEL PI: 966 87 00 80
FINESTRAT: 966 81 64 70
ALTEA: 966 81 61 30
LA NUCIA: 966 81 63 30
WHERE TO GO IF YOU NEED A DOCTOR
Presuming you have all the above, ie EHIC card and insurance if you need to see a Doctor the first place you should go to is your Nearest Centro de Salud - click on the links for contact details and interactive maps.
New town - Centro de Salud Benidorm
La Cala - Centro de Salud, La Cala
These are all open 24/7, take with you your EHIC card, Passport and Insurance documents. The centres will then determine what treatment you need and depending upon your insurance will either send you to one of the Private Hospitals or the Public Hospital which is situated out towards Villa Joyosa.
Antibiotics are NO longer available over the counter and you now need a prescription so again one of the Salud´s is where you need to go.
Contact information for Hospitals
Public Hospital - Marina Baixa Hospital
If you are just generally feeling unwell then visit one of the many Farmacias in town, most if not all will have a member of the team that will speak English and they can be very helpful for help and advice.
I don´t have any insurance or EHIC card?
If you have non of the above, you can sometimes get an emergency EHIC card, but then dealing with the hospitals and Doctors can prove more difficult as all details of treatment need to be sent to the EHIC head office, treatment may have to be paid for first and then claimed back.
Your only other option is to pay to see a Private GP, there are quite a few private clinics in town most will speak English.
Dentists - ALL dentists here are Private
IF YOU FEEL YOU CAN NOT GET TO EITHER ONE OF THE MEDICAL CENTRES OR A DOCTOR AND ARE STAYING IN APARTMENTS THAT HAVE RECEPTION FACILITIES OR AT A HOTEL ASK ONE OF THE RECEPTION STAFF TO CALL A DOCTOR FOR YOU, MOST WILL HAVE A LOCAL CONTACT, BUT OBVIOUSLY A CALL OUT WILL BE QUITE EXPENSIVE.