Medical Assistance in Benidorm - Where to go, what to do...
Unfortunately even on holiday medical issues can arise, know what to do and where to go. This is your guide on how to obtain medical assistance in Benidorm
The most important thing you will need is your EHIC/GHIC card, this is completely FREE so no excuses not to have one, double check that yours is in date before you travel. Not everything is covered by this card, but it will help you deal with emergencies and give you access to the Public Medical System here in Spain,
Just because you have an EHIC/GHIC card does NOT mean you don´t need insurance......... Yes you do, make sure you have the correct type of insurance, always read the small print, as some will not cover you for Private treatment. click HERE if you need insurance which covers existing medical issues.
If you need emergency help -
Medical Care 24hrs: 900161161 or call 112
Disabled people can send a fax and an SMS to the National Emergency Numbers. 112 Calls are answered on average within 5 seconds.
Medical Assistance During Covid19
What should I do if I suspect I have COVID-19 symptoms, or if I’ve been in contact with someone infected?
First, avoid all physical contact with other people. Next, inform the local healthcare authorities immediately via the information helpline. The number for the Valencian region is 900 300 555
Stay at home for 10 days if you have either:
- a high temperature
- a new continuous cough
This will help to protect others in your community while you are infectious.
Do not go to a GP surgery, pharmacy or hospital.
The Ministry of Health has enabled a website ( https://coronavirusregistro.san.gva.es/sipcovid19 ) to request a medical appointment in the event of having symptoms related to coronavirus . If "in the last 14 days" you have at least one of the following symptoms , which it did not previously have: cough, difficulty to breathe, sore throat, a temperature of more than 37ºC ".
On the Health website, citizens must enter their information , including the SIP number and date of birth , in addition to a contact telephone number . "Access to request an appointment if you have symptoms related to coronavirus is already underway on the website of the Ministry of Health . After registering with SIP and date of birth, a professional will contact the patient,"
Health Service enables the phone number 900 36 22 36.
Please DO NOT simply walk down to your doctors to make an appointment. The local surgeries are doing their best to adapt under the current situation but obviously it is difficult for them as they are trying to avoid conglomerations.
So what should you do? Call you local GP surgery for advice. Most times the doctor will call you back the same day and do a telephone consultation. In many cases, the doctor will arrange a prescription for you to collect directly from the chemist without having to go to the doctors yourself at all.
To make an appointment here are some telephone numbers, they will ask you for your SIP card when you make an appointment.
BENIDORM RINCÓN: 966 81 63 45
ALFAZ DEL PI: 966 87 00 80
FINESTRAT: 966 81 64 70
ALTEA: 966 81 61 30
LA NUCIA: 966 81 63 30
WHERE TO GO IF YOU NEED A DOCTOR
Presuming you have all the above, ie EHIC/GHIC card and insurance if you need to see a Doctor the first place you should go to is your Nearest Centro de Salud - click on the links for contact details and interactive maps.
New town - Centro de Salud Benidorm
La Cala - Centro de Salud, La Cala
These are all open 24/7, take with you your EHIC card, Passport and Insurance documents. The centres will then determine what treatment you need and depending upon your insurance will either send you to one of the Private Hospitals or the Public Hospital which is situated out towards Villa Joyosa.
Antibiotics are NO longer available over the counter and you now need a prescription so again one of the Salud´s is where you need to go.
Contact information for Hospitals
Public Hospital - Marina Baixa Hospital
If you are just generally feeling unwell then visit one of the many Farmacias in town, most if not all will have a member of the team that will speak English and they can be very helpful for help and advice.
I don´t have any insurance or EHIC card, or would prefer to be guaranteed an English speaking Dr
If you have non of the above, you can sometimes get an emergency EHIC card, but then dealing with the hospitals and Doctors can prove more difficult as all details of treatment need to be sent to the EHIC head office, treatment may have to be paid for first and then claimed back.
Your only other option is to pay to see a Private GP, there are quite a few private clinics in town most will speak English.
We recommend - Euro Clinica Rincon
Euro Clinica Rincon is an outpatient clinic where you can go for a multitude of specialties
Dentists - ALL dentists here are Private
British Dentist - Clinica Dental Alfaz del Pi
IF YOU FEEL YOU CAN NOT GET TO EITHER ONE OF THE MEDICAL CENTRES OR A DOCTOR AND ARE STAYING IN APARTMENTS THAT HAVE RECEPTION FACILITIES OR AT A HOTEL ASK ONE OF THE RECEPTION STAFF TO CALL A DOCTOR FOR YOU, MOST WILL HAVE A LOCAL CONTACT, BUT OBVIOUSLY A CALL OUT WILL BE QUITE EXPENSIVE.